The Almighty Buck

Citigroup Erroneously Credited Client Account With $81 Trillion in 'Near Miss' (ft.com) 82

Citigroup credited a client's account with $81 trillion when it meant to send only $280, an error that could hinder the bank's attempt to persuade regulators that it has fixed long-standing operational issues. Financial Times: The erroneous internal transfer, which occurred last April and has not been previously reported, was missed by both a payments employee and a second official assigned to check the transaction before it was approved to be processed at the start of business the following day.

A third employee detected a problem with the bank's account balances, catching the payment 90 minutes after it was posted. The payment was reversed several hours later, according to an internal account of the event seen by the Financial Times and two people familiar with the event. No funds left Citi, which disclosed the "near miss" to the Federal Reserve and Office of the Comptroller of the Currency, according to another person with knowledge of the matter.

Businesses

Technicolor Begins To Shut Down Operations (variety.com) 22

Technicolor Group has filed for a court recovery procedure in France after failing to secure new investors, putting its VFX brands, including MPC, The Mill, Mikros Animation, and Technicolor Games, at risk of closure. Variety reports: A total shutdown of MPC and Technicolor's operations would affect thousands of visual effects workers in countries include the U.S., UK, Canada and India. The turn in business has raised the alarm and sparked sadness within the VFX community. Parot's memo explains, "In each country, the appropriate framework for orderly protection and way forward is currently being put in place to allow, when possible, to remain in business continuity."

Technicolor has already started to shut down U.S. operations. On Friday, it began alerting customers and employees, sending U.S. employees a WARN notice as required by law for large companies that anticipate closings and mass layoffs. At least one recovery effort already started for roughly 100 U.S. employees of The Mill. The creative leadership and most of the creative staff that was Technicolor's The Mill U.S. is joining forces with Dream Machine FX to launch a new venture, Arc Creative, Variety reported exclusively on Monday. A statement from the artists explains they they are working to launch the new entity amid "the complexities of Technicolor's Chapter 7 proceedings."

Questions remain about how studios will finish upcoming projects that are currently housed at MPC, which include Disney's live-action remake of "Lilo and Stitch" and Paramount's "Mission: Impossible -- The Final Reckoning," as well as Mikros' work, such as Paramount and Nickelodeon's upcoming "Teenage Mutant Ninja Turtles" sequel.

The Courts

Automattic's 'Nuclear War' Over WordPress Access Sparks Potential Class Action (arstechnica.com) 15

An anonymous reader shares a report: The company behind WordPress, Automattic Inc., and its founder, Matt Mullenweg, continue to face backlash over a "nuclear war" started with WP Engine (WPE) that allegedly messed with maintenance and security of hundreds of thousands of websites.

In a proposed class action lawsuit filed this weekend, a WPE customer, Ryan Keller, accused Automattic and Mullenweg of "deliberately abusing their power and control over the WordPress ecosystem to purposefully, deliberately, and repeatedly disrupt contracts" -- all due to a supposed trademark infringement claim. If granted, the class would include "all persons in the United States who had ongoing active WPE WordPress Web Hosting Plans on or before September 24, 2024 through December 10, 2024."

WPE had previously sued Automattic and Mullenweg, alleging that the attack on WPE was actually an attempt to extort what Keller alleged was "tens of millions of dollars" in payments from WPE for using the WordPress trademark. Mullenweg made it clear that the value of the payments was "based on what he thought WPE could afford, rather than what the value of the trademark actually was," Keller's complaint alleged. Automattic's "poorly disguised attempt to extort WPE," Keller alleged, was lobbed "against the threat of making it virtually impossible for WPE (and its customers) to conduct its ordinary business."

Microsoft

Microsoft Urges Trump To Overhaul Curbs on AI Chip Exports (wsj.com) 30

Microsoft is pushing the Trump administration to loosen and simplify a new system that would restrict the sales of cutting-edge U.S. artificial-intelligence chips to much of the world. From a report: In a blog post that is scheduled to be released Thursday, Microsoft will call for Trump's team to ease the limits on chips that can be used in data centers for training AI models so they no longer apply to a group of U.S. allies including India, Switzerland and Israel [non-paywalled source], company officials said. Those countries are in the second tier of a three-tier system that underpins the export controls.

Microsoft says the unintended consequence of that proposed system would be that allies facing limited U.S. chip supply would turn to China to get the tech infrastructure they need. China is using the proposed rule to argue to other countries that it would be a better long-term partner for AI infrastructure than the U.S., Microsoft President Brad Smith said in an interview. "Their message is these countries can't rely on the U.S., but China is willing to provide what they need," he said. "That is not good for American business or American foreign policy."

Japan

Tokyo Is Turning To a 4-Day Workweek To Shed 'World's Oldest Population' Title (yahoo.com) 77

An anonymous reader quotes a report from Fortune: Starting in April, the Tokyo Metropolitan government, one of the country's largest employers, is set to allow its employees to work only four days a week. It is also adding a new "childcare partial leave" policy, which will allow some employees to work two fewer hours per day. The goal is to help employees who are parents balance childcare and work, said Tokyo Gov. Yuriko Koike. "We will continue to review work styles flexibly to ensure that women do not have to sacrifice their careers due to life events such as childbirth or child-rearing," Koike said in a speech during the Tokyo Metropolitan Assembly's regular session, the Japan Times reported.

Moving to a four-day workweek could help address some of the core issues associated with Japan's heavy work culture, which can especially weigh on working women. The gap between men and women when it comes to housework is one of the largest among OECD countries, with women in Japan engaging in five times more unpaid work, such as childcare and elder care, than men, according to the International Monetary Fund. More than half of women who had fewer children than they would have preferred said they had fewer children because of the increased housework that another child would bring, according to the IMF. In some cases, moving to a four-day workweek has been shown to improve housework equity. Men reported spending 22% more time on childcare and 23% more time on housework during a four-day workweek trial conducted across six countries by 4 Day Week Global, which advocates for the issue.

It would take a major societal change for the four-day workweek to catch on more broadly, but years of experiments have shown that working one day less a week improves employee productivity and well-being, said Peter Miscovich, the global future of work leader at real estate services company JLL. "The upside from all of that has been less stress, less burnout, better rest, better sleep, less cost to the employee, higher levels of focus and concentration during the working hours, and in some cases, greater commitment to the organization as a result," Miscovich told Fortune.

Transportation

Lucid CEO Steps Down As EV Maker Plans To Double Production (cnbc.com) 18

Lucid CEO Peter Rawlinson has stepped down, with COO Marc Winterhoff taking over as interim CEO. The company also announced its fourth-quarter financial results and revealed plans to more than double vehicle production to 20,000 units in 2025. CNBC reports: Winterhoff told CNBC on Tuesday that it was Rawlinson's decision to resign as of Friday, however he declined to elaborate on any additional details. "It was Peter's decision after 12 years of, let's say, daily grind or daily activities and bringing the company where it is today ... that it is time to step aside and pass the baton," said Winterhoff, who joined Lucid from Roland Berger in December 2023. In a statement posted Tuesday on LinkedIn, Rawlinson said he decided it was "finally the right time" to step down after "successfully" launching the company's second product, a three-row SUV called the Gravity. He did not elaborate further on the decision in the lengthy post.

The CEO change and production target were announced in conjunction with the automaker's fourth-quarter financial results. For the period ended Dec. 31, the company reported a net loss attributable to common stockholders of $636.9 million, or a loss of 22 cents per share, on revenue of $234.5 million. Analysts surveyed by LSEG expected a loss of 25 cents per share on revenue of $214 million. During the same period last year, Lucid reported a net loss attributable to common stockholders of $653.8 million, or a loss of 29 cents per share, on revenue of $157.2 million. The production target for 2025 announced Tuesday is compared with production of 9,029 vehicles and deliveries of 10,241 reported for 2024. Winterhoff said production of the Gravity SUV will gradually build during the year. He declined to speculate on what percentage of the 20,000-unit production target the vehicle would represent.

Microsoft

Satya Nadella Argues AI's True Value Will Come When It Finds Killer App Akin To Email or Excel 95

Microsoft CEO Satya Nadella argues that AI's success should be measured by its impact on economic growth rather than achieving artificial general intelligence (AGI), emphasizing that true progress will come when AI finds a transformative application akin to email or Excel. The Register reports: "Us self-claiming some AGI milestone, that's just nonsensical benchmark hacking," the chief executive said during an appearance on podcaster Dwarkesh Patel's YouTube show this month. Nadella thinks a better benchmark for AI's success should be its ability to boost a country's gross domestic product. "When we say: 'Oh, this is like the industrial revolution,' let's have that industrial revolution type of growth. That means to me, 10 percent, seven percent for the developed world. Inflation adjusted, growing at five percent, that's the real marker."

Nadella suggested that growth hasn't eventuated because it's going to take time before folks understand how to use AI effectively, assuming they find a use for it -- just as it took some years for the personal computer to find its feet. "Just imagine how a multinational corporation like us did forecasts pre-PC, and email, and spreadsheets. Faxes went around, somebody then got those faxes and then did an inter-office memo that then went around, and people entered numbers, and then ultimately a forecast came out maybe just in time for the next quarter," Nadella explained. "Then somebody said: 'Hey, I'm just going to take an Excel spreadsheet, put it in an email, send it around, people will go edit it, and I'll have a forecast.' The entire forecasting business process changed because the work artifact and the workflow changed. That is what needs to happen with AI being introduced into knowledge work," the CEO said. [...]

"Don't conflate knowledge worker with knowledge work," he said. "The knowledge work of today could probably be automated, [but] who said my life's goal is to triage my email?" Instead, he argues AI agents will allow workers to focus on higher-value tasks. Whether this is actually how it'll play out, or whether enterprises will take this as an opportunity to reduce costs by cutting staff remains to be seen. ... "Today, you cannot deploy these intelligences unless and until there's someone indemnifying it as a human," he said.
Television

Who's Watching What on TV? Who's To Say? (nytimes.com) 45

An anonymous reader shares a report: People now watch so many programs at so many different times in so many different ways -- with an antenna, on cable, in an app or from a website, as well as live, recorded or on demand -- that it is increasingly challenging for the industry to agree on the best way to measure viewership. In some cases, media executives and advertisers are even uncertain whether a competitor's show is a hit or something well short of that.

The scramble to sort out a suitable solution began nearly a decade ago, as Netflix rose to prominence. It has only intensified since. "It is more chaotic than it's ever been," said George Ivie, the chief executive of the Media Rating Council, a leading industry measurement watchdog. For decades, there was no dispute -- Nielsen's measurement was the only game in town.

But things started to go sideways after the emergence of streaming services like Netflix, Hulu and Amazon Prime Video. Nielsen had no ability -- at least at first -- to measure how many people clicked play on those apps. The streamers, of course, knew exactly how many people were watching on their own service but they either selectively disclosed some data or did not bother releasing it at all.

Over the past two years, as nearly all the major streaming services have introduced advertising, they have released more data. But the data they release makes apples-to-apples comparisons difficult. Netflix discloses what it calls "hours viewed" and "views" for its shows. Prime Video and Max prefer to describe how many million "viewers" watched a hit of their choosing. The disclosures can be helpful to compare one show with another on the same streaming service. Yet those figures, too, can lead to disagreements.

Businesses

Meta In Talks For $200 Billion AI Data Center Project (reuters.com) 18

An anonymous reader quotes a report from Reuters: Meta Platforms is in discussions to construct a new data center campus for its artificial intelligence projects, with potential costs exceeding $200 billion, The Information reported on Tuesday, citing people familiar with the matter. Meta executives have informed data center developers that the company is considering building the campus in states including Louisiana, Wyoming or Texas, with senior leaders having visited potential sites this month, the report said.
Businesses

Warner Bros Discovery Slashes Gaming Business, Closing Three Studios (engadget.com) 32

According to Bloomberg (paywalled), Warner Bros. Discovery announced today that it is shutting down three gaming studios and canceling development of its planned Wonder Woman project. Engadget reports: Monolith Productions, Player First Games and WB Games San Diego will be shuttered due to a "disappointing 2024" for WB's gaming business, according to an internal memo from JB Perrette, the company's CEO and president of global streaming and games. [...]

According to the internal email from Perrette, WB's gaming efforts will be focused on four of its properties: Harry Potter (including Hogwarts Legacy), Mortal Kombat, the DC universe and Game of Thrones. "We need to make some substantial changes to our portfolio/team structure if we are to commit the necessary resources to get back to a "fewer but bigger franchises' strategy," Perette said.

Businesses

Wyden Asks For Rules About Whether You Own Your Digital Purchases (theverge.com) 54

Sen. Ron Wyden (D-OR) has sent a letter to Federal Trade Commission (FTC) chair Andrew Ferguson urging the FTC to require that companies admit when you're not really buying an ebook or video game. From a report: Wyden's letter, shared with The Verge, requests guidance to "ensure that consumers who purchase or license digital goods can make informed decisions and understand what ownership rights they are obtaining."

Wyden wants the guidance to include how long a license lasts, what circumstances might expire or revoke the license, and if a consumer can transfer or resell the license. The letter also calls for the information "before and at the point of sale" in a way that's easily understandable. "To put it simply, prior to agreeing to any transaction, consumers should understand what they are paying for and what is guaranteed after the sale," Wyden says.

AI

Chegg To Initiate Business Review Amid AI-Shift in Education Tech (cnbc.com) 31

Online-education company Chegg said it is conducting a business review and exploring alternatives such as selling the company or taking it private as it continues to lose subscribers to artificial-intelligence-enabled rivals. From a report: Chegg and other virtual-learning companies have ceded ground to generative-AI companies such as ChatGPT, which provides free alternatives to the homework help that Chegg charges $19.95 for to its subscribers. Although Chegg built its own AI products, the company has faced scores of canceled subscriptions. The business review comes as the company swung to a loss in the fourth quarter, with revenue falling 24%, and guided for lower-than-expected revenue for the first quarter. In November, Chegg said it would cut its workforce by an additional 21%. Chegg's shares have fallen 99% since its peak in 2021.
EU

Dutch Software Firm Bird To Leave Europe Due To Onerous Regulations (reuters.com) 33

An anonymous reader quotes a report from Reuters: Cloud communications software firm Bird, one of the Netherlands' most prominent tech startups, plans to move most of its operations out of Europe, its CEO said, citing restrictive regulations and difficulties hiring skilled technology workers. "We are mostly leaving Europe as it lacks the environment we need to innovate in an AI-first era of technology," CEO Robert Vis told Reuters on Monday. "We foresee that regulations in Europe will block true innovation in a global economy moving extremely fast to AI," he said in a text message response to Reuters queries.

Bird's operations in future will be mostly split between New York, Singapore and Dubai, he said. Vis first announced the move abroad in a LinkedIn post over the weekend. Bird, formerly known as Message Bird, was founded in Amsterdam in 2011. It is a competitor of U.S.-based Twilio in the market for helping companies manage their communications with consumers across digital mediums such as messaging, email and video apps. It says it has developed an AI-powered platform that automates and streamlines business operations across entire organizations including tech leaders.

AI

Anthropic Launches the World's First 'Hybrid Reasoning' AI Model (wired.com) 18

An anonymous reader quotes a report from Wired: Anthropic, an artificial intelligence company founded by exiles from OpenAI, has introduced the first AI model that can produce either conventional output or a controllable amount of "reasoning" needed to solve more grueling problems. Anthropic says the new hybrid model, called Claude 3.7, will make it easier for users and developers to tackle problems that require a mix of instinctive output and step-by-step cogitation. "The [user] has a lot of control over the behavior -- how long it thinks, and can trade reasoning and intelligence with time and budget," says Michael Gerstenhaber, product lead, AI platform at Anthropic.

Claude 3.7 also features a new "scratchpad" that reveals the model's reasoning process. A similar feature proved popular with theChinese AI model DeepSeek. It can help a user understand how a model is working over a problem in order to modify or refine prompts. Dianne Penn, product lead of research at Anthropic, says the scratchpad is even more helpful when combined with the ability to ratchet a model's "reasoning" up and down. If, for example, the model struggles to break down a problem correctly, a user can ask it to spend more time working on it. [...]

Penn says that Claude's reasoning mode received additional data on business applications including writing and fixing code, using computers, and answering complex legal questions. "The things that we made improvements on are ... technical subjects or subjects which require long reasoning," Penn says. "What we have from our customers is a lot of interest in deploying our models into their actual workloads." Anthropic says that Claude 3.7 is especially good at solving coding problems that require step-by-step reasoning, outscoring OpenAI's o1 on some benchmarks like SWE-bench. The company is today releasing a new tool, called Claude Code, specifically designed for this kind of AI-assisted coding. "The model is already good at coding," Penn says. But "additional thinking would be good for cases that might require very complex planning -- say you're looking at an extremely large code base for a company."

AI

AI Reshapes Corporate Workforce as Companies Halt Traditional Hiring 119

Major corporations are reshaping their workforces around AI with Salesforce announcing it will not hire software engineers in 2025 and other companies laying off thousands while shifting focus to AI-specific roles. Duolingo has laid off thousands after implementing ChatGPT-4, UPS cut 4,000 jobs in its largest layoff in 116 years, and IBM paused hiring for back-office and HR positions that AI can now handle.

Amazon is redirecting staff from Alexa to AI areas, while Intuit is laying off 10% of its non-AI workforce. Cisco plans to cut 7% of employees in its second round of job cuts this year as it prioritizes AI and cybersecurity. Salesforce reports its AI platform is boosting software engineering productivity by 30%. SAP is restructuring 8,000 positions to focus on AI-driven business areas. The trend extends globally, with Microsoft relocating thousands during an "exodus" from China, while entry-level jobs on Wall Street are becoming obsolete.

A study found that 3 out of 10 companies replaced workers with AI last year, with over one-third of firms using AI likely to automate more roles in 2025. Job listings at large privately-held AI companies have dropped 14.2% over six months, JP Morgan wrote in a note seen by Slashdot. The transformation is creating new opportunities, with rising demand for AI skills in job postings. A survey of more than 1,200 users found nearly two-thirds of young professionals use AI tools at work, with 93% not worried about job threats, as business leaders view Generation Z's digital skills as beneficial for leveraging AI.
Businesses

Software Firm Bird To Leave Europe Due To Onerous Regulations in AI Era, Says CEO (reuters.com) 64

Cloud communications software firm Bird, one of the Netherlands' most prominent tech startups, plans to move most of its operations out of Europe, its CEO said, citing restrictive regulations and difficulties hiring skilled technology workers. From a report: "We are mostly leaving Europe as it lacks the environment we need to innovate in an AI-first era of technology," CEO Robert Vis told Reuters on Monday. "We foresee that regulations in Europe will block true innovation in a global economy moving extremely fast to AI," he said in a text message response to Reuters queries. Bird's operations in future will be mostly split between New York, Singapore and Dubai, he said.
Businesses

Apple Announces $500 Billion US Investment Plan, To Hire 20,000 People (yahoo.com) 158

Apple said it planned to hire an additional 20,000 staff in the US over the next four years as part of a $500 billion American investment plan. Financial Times: The $500 billion figure [non-paywalled source], spread over Trump's second term in office, includes regular spending on thousands of US suppliers, data centres and corporate facilities, as well as new initiatives such as an academy in Michigan "to train the next generation of US manufacturers." Apple will also open a manufacturing facility in Houston to build servers that can support its artificial intelligence ambitions.
President Trump "implied that the iPhone maker is investing locally because it does not want to pay tariffs," reports Bloomberg. They add pointedly that Apple "didn't say whether the new investments were already underway before Trump's win."
The Media

Should Climate Change Be Acknowledged In Movies? (latimes.com) 229

The Los Angeles Times publishes a weekly "Boiling Point" newsletter about climate change and energy issues. And this week they examined whether the scientific fact of a change climate is reflected in the mass media: For the second year running, nonprofit consulting firm Good Energy applied its Climate Reality Check to the actual Oscar-nominated films [which] tests whether a movie and its characters acknowledge global warming... Of last year's 13 Oscar-nominated films that met Good Energy's criteria (feature-length movies set in present-day or near-future Earth) three passed the test. This year, there were 10 eligible films. Only "The Wild Robot" passed...

Maybe a few years from now, studios will release a torrent of movies and shows reflecting the realities of a scary-but-still-salvageable world, helmed by producers and writers jolted into renewed awareness by the infernos. But for now, the picture is bleak. A peer-reviewed study slated for publication this month, led by Rice University English and environmental studies professor Matthew Schneider-Mayerson, analyzes climate change mentions in 250 of the most popular movies of the last decade. The authors found that just 12.8% of the films allude to global warming. Just 3.6% depict or mention the climate crisis in two or more scenes. "A lot of times, it's really being mentioned in passing," Schneider-Mayerson said...

[Good Energy Chief Executive Anna Jane Joyner] pointed to another analysis led by Schneider-Mayerson, which found that movies passing the Climate Reality Check and released in theaters earned 10% more at the box office, on average, than films failing the test. Netflix, meanwhile, says on its website that 80% of its customers "choose to watch at least one story on Netflix that helps them better understand climate issues or highlight hopeful solutions around sustainability...." [Netflix's "Sustainability Stories" collection includes Dr. Seuss' The Lorax, Chicken Run: Dawn of the Nugget, and Waterworld]

Sponsors are interested in selling audiences on climate-friendly products, too. I was sitting in a movie theater last weekend enjoying "Captain America: Brave New World" — the latest entry in Disney's Marvel Cinematic Universe — when, to my surprise, Sam Wilson (Anthony Mackie) got out of his SUV and pulled his iconic red-white-and-blue shield out of the front trunk. Yes, a front trunk, where an internal combustion engine would normally be. That meant Captain America was driving an electric vehicle, right? Indeed, he was. I did some research after I got home and learned that Wilson was driving a GMC Hummer EV, the result of a paid partnership between Marvel Studios and GMC parent company General Motors.

Ironically, the movie does not at any point acknowledge global warming, the article points out (adding "Also, SUVs kill more pedestrians and cyclists than smaller cars.")

"But the more movies and TV shows spotlight climate solutions — electric vehicles, solar panels, induction stoves — the more likely people are to support those solutions. For Hollywood, that's a step in the right direction."
AI

Angry Workers Use AI to Bombard Businesses With Employment Lawsuits (telegraph.co.uk) 36

An anonymous reader shared this report from the Telegraph: Workers with an axe to grind against their employer are using AI to bombard businesses with costly and inaccurate lawsuits, experts have warned.

Frustration is growing among employment lawyers who say they are seeing a trend of litigants using AI to help them run their claims, which they say is generating "inconsistent, lengthy, and often incorrect arguments" and causing a spike in legal fees... Ailie Murray, an employment partner at law firm Travers Smith, said AI submissions are produced so rapidly that they are "often excessively lengthy and full of inconsistencies", but employers must then spend vast amounts of money responding to them. She added: "In many cases, the AI-generated output is inaccurate, leading to claimants pleading invalid claims or arguments.

"It is not an option for an employer to simply ignore such submissions. This leads to a cycle of continuous and costly correspondence. Such dynamics could overburden already stretched tribunals with unfounded and poorly pleaded claims."

There's definitely been a "significant increase" in the number of clients using AI, James Hockin, an employment partner at Withers, told the Telegraph. The danger? "There is a risk that we see unrepresented individuals pursuing the wrong claims in the UK employment tribunal off the back of a duff result from an AI tool."
Mozilla

Mozilla Wants to Expand from Firefox to Open-Source AI and Privacy-Respecting Ads (omgubuntu.co.uk) 63

On Wednesday Mozilla president Mark Surman "announced plans to tackle what he says are 'major headwinds' facing the company's ability to grow, make money, and remain relevant," reports the blog OMG Ubuntu: "Mozilla's impact and survival depend on us simultaneously strengthening Firefox AND finding new sources of revenue AND manifesting our mission in fresh ways," says Surman... It will continue to invest in privacy-respecting advertising; fund, develop and push open-source AI features in order to retain 'product relevance'; and will go all-out on novel new fundraising initiatives to er, get us all to chip in and pay for it!

Mozilla is all-in on AI; Surman describes it as Mozilla's North Star for the work it will do over the next few years. I wrote about its new 'Orbit' AI add-on for Firefox recently...

Helping to co-ordinate, collaborate and come up with ways to keep the company fixed and focused on these fledgling effort is a brand new Mozilla Leadership Council.

The article argues that without Mozilla the web would be "a far poorer, much ickier, and notably less FOSS-ier place..." Or, as Mozilla's blog post put it Wednesday, "Mozilla is entering a new chapter — one where we need to both defend what is good about the web and steer the technology and business models of the AI era in a better direction.

"I believe that we have the people — indeed, we ARE the people — to do this, and that there are millions around the world ready to help us. I am driven and excited by what lies ahead."

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