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The Almighty Buck Science

Using Neuromarketing to Sell Products 398

Cyan Peppa writes "Marketplace on CBC, that's a Canadian station for you Americans, had an interesting story on neuromarketing tonight. '...Neuromarketing uses traditional neuroscientific methods to determine the drivers behind consumer choices. Using magnetic resonance imaging (MRI), researchers map brain patterns of participants, to reveal how they respond to a particular advertisement or product. This information can be used as the basis for new advertising campaigns and branding techniques...' Now, I'm no genius, but isn't something like this wrong? Personally, I don't like advertisements tapdancing on the chest of my own free will...What do you think?"
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Using Neuromarketing to Sell Products

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  • as being that big a difference from just showing the ads and asking people.
    • Re:I dont see this (Score:2, Insightful)

      by RyoSaeba ( 627522 )
      It is different.
      Ask people, they might just lie, or reply in a slightly distorded way.
      By using MRI, scientists can know what parts of the brain are / may be stimulated by ads, so what kind of feelings we got when seeing / hearing it...
      Of course it's not (only) because we think product A is funnier than product B that we buy A, other factors hopefully are taken into account too...
      • Re:I dont see this (Score:3, Insightful)

        by sv0f ( 197289 )
        By using MRI, scientists can know what parts of the brain are / may be stimulated by ads, so what kind of feelings we got when seeing / hearing it..

        They can't tell what "feelings" a person is experiencing. Emotions aren't individually localizable to regions of the brain.

        They can tell whether an area of the brain generally responsible for emotions (e.g., orbitofrontal cortex) is being engaged versus one generally responsible for deliberate reasoning (e.g., the dorsolateral prefrontal cortex). This could reveal whether an ad prompts emotional or logical responses, generally speaking.

        But that's about it given the limitations of the technology and cognitive neuroscience.

        Disclaimer: The site was borderline slashdotted so I couldn't read the source article.
        • So they'll need a video camera keeping an eye on the viewer as well...

          A really stupid ad gets shown, emotion region fires, face registers puzzlement. Therefore, we should show this ad. No wait, that's not right...
    • Re:I dont see this (Score:2, Insightful)

      by PhilHibbs ( 4537 )
      An advert might annoy you, yet cause you to be more likely to buy the product. I can sense you getting annoyed right about now, but I'm talking in general, not specifically about you. I buy Sprite when I'm thirsty - but I really don't know if it's because of the "Obey your thirst" adverts or not. They annoy me, but maybe it is.
    • by Alien54 ( 180860 ) on Wednesday December 04, 2002 @10:29AM (#4810270) Journal
      I dont see this as being that big a difference from just showing the ads and asking people.

      The difference is that they are trying to monitor the stimulus response mechanism of the people involved.

      I do not know of any scientific study or body of knowledge that directly studies the pathology of the stimulus response mechanism as a mechanism by itself. You have to go outside the mainstream sciences to see anything looking at the area. Psychoanlysis, for example, does not study this, and addresses it indirectly if ever. Psychiatry, with it's love affair for medication, is more of the same.

      In fact this is the first such study that I have even heard of, and the use of it is not theraputic at all. Unless the therapy is that of weight reduction of an obese wallet.

      A therapy would be interested in looking at stimulus response mechanisms, and learning to help people whose mechanisms are out of whack. {example: I knew a gal whose boy friends, each in turn, all that the same first name. creepy)

      This is no such thing. It is research for better mind control of the consumer today.

      You would thing that this would be a fruitful area for research if you actually wanted to help folks. But the money seems to be focused elsewhere. I wonder why?

  • by MikeDX ( 560598 ) on Wednesday December 04, 2002 @09:48AM (#4809910) Journal
    Voice over: Lightspeed fits today's active lifestyle. Whether you're on the job [Fry is shown at a company meeting wearing just Lightspeeds.], or having fun [Fry is shown with a woman in her underwear.] Lightspeed briefs. Style and comfort for the discriminating crotch.

    [The dream ends. Fry wakes up.]

    Fry: Oh what a weird dream! I'll never get back to sleep!

    [He falls asleep.]

    [Scene: Planet Express: Lounge. The crew are sat around a table.]

    Fry: So you're telling me they broadcast commercials into people's dreams?

    Leela: Of course.

    Fry: But, how is that possible?

    Farnsworth: It's very simple. The ad gets into your brain just like this liquid gets into this egg. [He holds up an egg and injects it with liquid. The egg explodes.] Although in reality it's not liquid, but gamma radiation.

    Fry: That's awful. It's like brainwashing.

    Leela: Didn't you have ads in the 20th century?

    Fry: Well sure, but not in our dreams. Only on TV and radio. And in magazines. And movies. And at ball games and on buses and milk cartons and t-shirts and written on the sky. But not in dreams. No sirree!
    • Maybe when the Farscape protesters get their jobs done they can go rescue Futurama next...
    • Farnsworth: It's very simple. The ad gets into your brain just like this liquid gets into this egg. [He holds up an egg and injects it with liquid. The egg explodes.] Although in reality it's not liquid, but gamma radiation.

      Is this saying that broadcast media is the injector? That it's creators are intentionally modifying our dreams for their own ends and that they don't care about the side effects?

    • What I want to know is, where are they getting the people to lie still and take a brain scan while looking at ads? Are there really people out there who like ads sufficiently to do that? Are they paying a really, really rowrbazzle lot of money?!

      Are the experimental subject people crazy?! I mean, what's the angle here? I mean, what do they say to putative volunteers, "Oh, we're going to bombard you with commercials and take pictures of your thoughts while we do it, so we can make more and more irresistable ads"? I don't get it.

      I mean, the research is one thing. You have to admit that, since the crawling slime are running out of venues in which to place their scrofulous offerings, they must want to make them work better (although I doubt that will lessen the saturation level!). However, where (and how) are they finding their research subjects?

      This isn't precisely the kind of research they can do on rhesus monkeys or something (although with the way ads are now, you'd think they were written by planaria for rhesus monkeys, or something), but who's giving that famous "informed consent"?

      Eeek! An entirely new meaning of the ad-copy phrase "Not tested on animals"!

      --shudder-- Ok, I'm scaring myself. I'd better stop now.
  • by yuri82 ( 236251 ) on Wednesday December 04, 2002 @09:48AM (#4809911) Homepage Journal
    all you have to do is think about b00bies...

    then they will start showing you ads with b00bies on them...

    yes, i know, im a genius !
  • Scan my brain (Score:3, Insightful)

    by Sensitive_Clod ( 625347 ) on Wednesday December 04, 2002 @09:48AM (#4809917)
    to make better products!
  • by jimbo3123 ( 320148 ) on Wednesday December 04, 2002 @09:48AM (#4809919) Homepage
    Advertisers are just doing what they have always done. They are just using new tools to see how they affect consumers.

    There isn't necessarily anything sinister about it.
    • by Anonymous Coward on Wednesday December 04, 2002 @09:59AM (#4810023)
      correction; its sinister, but not more sinister than usual.
    • by Nutcase ( 86887 ) on Wednesday December 04, 2002 @10:06AM (#4810089) Homepage Journal
      I hate the word consumers - it's just a smokescreen to talk about ourselves without emotion. Advertisers don't surround themselves with garish billboards and obnoxious ads to get themselves to spend money on things they don't need. They surround /consumers/ - as though they are exempt from the crap.

      What we are really talking about is a group of people scanning peoples brain patterns in reaction to product images to find what can actually make us "behave the way they want [us] to" (direct quote)

      There is something wrong about that. It kind of reminds me of the whole Snow Crash thing really.

      Advertising is just a way to make something seem like it is worth more than it is. It sucks.
      • How is this different than marketing studies where they have people push buttons based on their like or dislike of a product? It's maybe a little more accurate, but really it's not some radical jump that gives them the ability to brainwash people. If they were actively scanning all people as they passed by a store, that would be one thing, but this is using focus groups of volunteers.

        The fact of the matter is that all people walk through this world trying to impress images on others. We're the clever entrepeneur, the sports hero, or the trusted religious leader. In the end no matter the images that are pushed onto people, it doesn't hide the truth of what's underneath for long. The entrepeneur turns out to be a swindler, the sports hero's a thug, and the trusted religious leader is a child molester. So even with all the technology in the world, nobody's going to convince us that we should buy crap that is in fact crap.

        Now, if they were pumping people with drugs, or something like that, that'd be a different story. Ultimately this will just refine their abilities a little bit more, and probably sell a few more things. They aren't telling us what to do, and we still possess free will, so I don't see the harm.

        Frankly I'd rather that they had fewer more influential ads than slathering their advertising feces over any flat surface on planet earth. Maybe studies like this will help them realize that it's all becoming white noise and that we're just learning to ignore them.
        • How is this different than marketing studies where they have people push buttons based on their like or dislike of a product?

          Because the button pushers can lie and play mind games with the anxious marketers.

          Been there, done that. :)

          In the end no matter the images that are pushed onto people, it doesn't hide the truth of what's underneath for long. The entrepeneur turns out to be a swindler, the sports hero's a thug, and the trusted religious leader is a child molester.

          And an ad exec is ... an ad exec. No loss of innocence there.

          So even with all the technology in the world, nobody's going to convince us that we should buy crap that is in fact crap.

          Well.... How do you explain Amstel Light?
        • How is this different than marketing studies where they have people push buttons based on their like or dislike of a product?
          It's different because they're tapping peoples' subconscious reaction to ads, something you can't (reliably) discover with the usual focus-group methods. The advertiser's Holy Grail is the means to persuade people to buy reflexively; i.e., without actually thinking about whether or not they actually need the product. I can understand their interest in neuromarketing.

          The world of The Space Merchants [tripod.com] draws nearer every day.

          DDB

      • The word consumers shows how these people view us: Our purpose in life is to buy more stuff.

        Since they want to sell us more stuff, and we don't necessarily need the things they make, they have to create an artificial need. This sort of sucks by definition, but it sucks even more if they're creating artificial needs by figuring out, at the neural level, how to convince us that we need their products. I think it is, indeed, scary shit.

      • by ajs ( 35943 ) <[ajs] [at] [ajs.com]> on Wednesday December 04, 2002 @11:34AM (#4810802) Homepage Journal
        Advertising is just a way to make something seem like it is worth more than it is. It sucks.

        I grew up with a lot of respect for advertizing, and as an art, I still do respect it. However, I've learned that like all profitable art, the field is mostly clogged with hacks.

        Advertising need not be aimed at making a product look better than it is. In fact, some advertising does just the oposite (remember the "time to make the donuts" commercials? they actually tried to make donuts look as un-glamarous as possible, it was about service and dedication to the customer).

        There are several kinds of ad:

        1. The promise of return on investment (you will make money, or you will get babes, or your hair will grow back, peer aproval, etc). Tangible rewards promised. These are sometimes true and accurate, but often spurious.

        2. The promise of instant gratification (mmm.... look at the tasty burger... do you really want to WAIT for someone to cook a non-fast-food burger?) These are often quite accurate, but far more manipulative than any other form of advertizing. It's also easy to combine this with the previous catagory.

        3. The promise of quality. It's been said that you can sell a man his own shit as long as you tell him he's buying the highest quality shit. The best of this sort of ad, IMHO, was the razor ads where the guy talked about how the razor was so good he bought the company. Testimonials are one way you promise quality. Comparisons and tests are another (take the Pepsi Challenge, which was one of the most strikingly honest campaigns I've ever seen... people really did like the taste of Pepsi better when sampled fairly).

        There are others, but that's most of them in a nutshell. Now, here's a little trick you can do. Watch the ads. PAY ATTENTION. Think to yourself, "why are you using this particular tactic?" For example, if you're promising me babes, why AREN'T you promising me quality? What other competing products CAN offer quality?

        If you promise me quality, have you honestly compared yourself to the competition? Do you have to resort to tricks like "leading brand" (one of my favorites. you compare yourself to "leading brand" by picking your competition's bargain product that you and they both know is crap, while ignoring their "premium product"). If so, why? Is there a competitor that's actually higher quality?

        These tricks force your perspective out of the hole that the commercial tries to channel you into. Once you do that, you can start to actually benefit from commercials!

        The next trick is harder, and involves some actuall hard questions. You need to start asking yourself: "do I even want this class of product in the first place?"

        I have no problem with ads for tampons, pads, etc. because I think most women will agree they are a good and necessary product. Imrpovements in that product are often a good thing and improve quality of life for many women. Since it's a stable market, the products actually do have to compete on improvements to the product, so everyone wins.

        On the other hand, extruded cheese snack #147 is *not* something that you need in your life. The ad is still successful even if you end up buying the competition because it has convinced you that you need to to buy extruded cheese snacks at all, ever. The ad has essentially created a new market space, and just as Linux vendors don't much care which Linux you go with as long as you stop running Windows (it all serves to expand and validate the Linux market) the cheese snack vendors just want you to avoid asking "why do I need a cheese snack?"
    • you know, I really think there is something wrong with your viewpoint here. The throw your arms up oh-well attitude is exaclty what we have to fight against.

      The reason this crap sontinues is because people have the attitude like the parent post. It is very sad that you just look at something like this and just say "welcome to the modern world" - when what you should be saying is "WTF? is this the modern world that I want to live in - perpetuate and create?" hell no.

      An example of how bad marketing is can be found in alcohol advertising - some of the strongest marketing in the world.

      michelob: started a marketing campaign some time ago that went like this:

      ad 1: [party all taking place in a bottle] "Spend the holidays with Michelob" (I cant remember this exact phrase... but read on)

      ad 2: [bunch of guys hanging out] "Make this weekend a Michelob weekend"

      ad 3: [guys at a bar] "Put some weekend in your week"

      ad 4: [all their new ads] "The night belongs to Michelob"

      Now - the thing is that this campaign started with a seemingly not so sinister happy holiday scene (although the party was happening inside a beer bottle) but progressed to promoting partying with Michelob every night.

      Another ad had two versions - one marketed towards whites and one towards blacks. The caption on the white version of the Ad said "Be a part of it" - the caption marketed towards blacks said "Forget about the rest"

      marketing is very very subtle, powerful and sinister. Why is it sinister?

      Take a look at the alcohols margins 50% of all the alcohol drank in the US is drank by only 10% of the drinkers. They market the idea that a "moderate" drinker has four drinks per night. Four per night is a lot.... not moderate.

      All they care about is profits - not your well being, image or success. That is sinister.

      But welcome to the modern world - too fucking bad buddy, this is how things are. Deal with it, no use trying to change the system - you're just one little guy. What could you possibly do to change anything? Anything at all? Nothing. Now get me another beer - I have better things to think about, like how cool I am when I am drunk.

      This fucking world needs a wakeup call. Advertisers should be shot.

  • by Perianwyr Stormcrow ( 157913 ) on Wednesday December 04, 2002 @09:49AM (#4809921) Homepage
    I smell the distinct scent of subliminals around this. Which is to say, it's a sexy, seductive idea, sure to garner oodles of funding from idiots in various marketing departments, but its relevance is limited... and kudos to the researchers for thinking of such a silly but powerful way to run their gravy train!
    • by Skidge ( 316075 ) on Wednesday December 04, 2002 @09:59AM (#4810026)
      I remember reading once that marketers are some of the easiest people to sell to. Seems like the researchers figured this out.
    • It's worth remembering that all that `eat popcorn/drink coke` subliminal stuff was a hoax. It's not true - it doesn't work.

      skepdic [skepdic.com]
      • Subliminal adverts are below concious perception because the mind typically does not want to see what's there. Typical images that can be seen in ads are of death, rejection and failure and other things that cause emotional distress. Just visit Budwiser, download their images and LOOK at them with higher zoom levels for a while. It's frightening, it's real and it works.
        • Re:try again. (Score:3, Informative)

          Some more info:

          From this site [nlp.org]

          The Amazing "Eat Popcorn," "Drink Coke" Hoax
          How can we account for the widespread belief in subliminal persuasion ? There are several reasons why people find this rather odd proposition to have some merit. For one thing, most people believe that some sort of scientific study was done years ago which used subliminal messages to increase Coke and popcorn sales in a New Jersey movie theater. This became the paradigmatic case of subliminal persuasion.

          There was a report in the media of an ostensible six-week study of patrons of a movie theater in Fort Lee, New Jersey, in 1956, where, the story went, advertising specialist James Vicary had secretly used a device on the movie projectors which flashed suggestions to buy popcorn and drink Coke. Vicary claimed to have increased Coke sales by 18.1% and popcorn sales by 57.7%. So well accepted was this claim that this apocryphal story is, I am told, still related in some undergraduate psychology classes as if it were a scientific study.

          The reports of this fed the public fears and imagination in a powerful way which turned out to be much more potent than the method in Vicary's study. His study in fact turned out to be a hoax, as admitted by Vicary (Danzig, 1962) and demonstrated by repeated failures to replicate the supposed effect,. (Weir, 1984; Advertising Age, 1958). Nor have there ever been any successful replications to this date, or any clear evidence that subliminal messages can significantly influence behavior. What passes for evidence of subliminal persuasion is simply reliable evidence that subjects detect some stimuli that they are not aware of detecting, and that such perception can influence simple lexical priming tasks, not attitudes or behaviors.,,,,. (Pratkanis & Greenwald, 1988; McConnell. Cutler, and McNeil, 1958; Goldiamond, 1958; McConnell, 1966; McConnell, 1989a)

    • MrMRI : Hey Mr advertising guy, we've got this great Idea.

      MRAdd: What?

      MrMRI: Just lie down here, keep still and I'll tell you...

      half an hour later.
      MrMRI wispers :yep, he's gullable.

      MRMRI: Well, you get people to lie down in an MRI machine and user ther brain waves to sell.......

    • Exactly. First and foremost, MRI isn't meant to snap pictures of the mind, it's made for taking pictures of the brain, or pretty much any internal organ for that matter. I have never heard a credible medical professional assert that the output of an MRI provides any insight into the feelings or thoughts of the patient.

      It's made for detecting tumors and stuff like that. So maybe they'll come out with the result that an unusual number of "neuromarketing" subjects are aware they have brain cancer :) If they even share the results with the subjects.

      Even if you want to posit (which I don't) that you could determine emotions with this technique, have you ever BEEN in an MRI? I think the experience of sitting inside a metal tube for 20-30 minutes on end with loud clanging going on around you would throw up a ton of "noise" emotions that would be way more powerful than some crappy Nike ad.
      • I have never heard a credible medical professional assert that the output of an MRI provides any insight into the feelings or thoughts of the patient. It's made for detecting tumors and stuff like that.

        You're half right. MRI is used for probing the static structure of the brain, e.g., in search of tumors. functional MRI (fMRI) is used for measuring the dynamics of blood flow in the brain during performance of a task. It can, for example, indicate which areas of the brain are active when processing "emotional" stimuli, and therefore may be useful for advertisers who want an emotional, not logical reaction (e.g., the makers of weight loss supplements).
  • No way!
    Whereas today there are lots of commercials that annoy the SHIT out of a lot of people, but which happen to work all right at keeping the brand in people's minds, in the future commercials will be designed NOT to annoy people -- more specifically, me.

    Aw, who am I kidding?
  • Market analysis (Score:5, Insightful)

    by entrager ( 567758 ) on Wednesday December 04, 2002 @09:51AM (#4809936)
    I personally don't think this is any worse than ad agencies doing market research to determine which ads work and which ones won't. This is just taking it to the next level.

    Don't get me wrong, I dislike advertisements as much as the next guy, but what differentiates me (and most of hte geek community) from the next guy is that fact that I know how to look at an ad and know when I should and should not listen to what's being said. When someone watching an ad is aware of the techniques used to create the ad, it's not very likely to work.

    Example: The annoying beer commercials designed to associate their beer with having fun. I know that's what they are doing, so I know to ignore the commercial.

    I seriously doubt any ad developed using this technique will be so effective as to hinder my ability to logically conclude whether or not the product being advertised is actually worth spending money on.
    • Re:Market analysis (Score:5, Interesting)

      by Mr Guy ( 547690 ) on Wednesday December 04, 2002 @10:02AM (#4810054) Journal
      Of course not. It's just another step in marketeers (They wear hats with ears) self justification of what they do. They can't force you to buy a product any more than they can force you to vote Democrat.

      What they are really trying to do is figure out WHY people respond they way they do, and come up with advertisements that highlight their best selling points.

      Associating beer with fun is stupid. Associating beer with a PARTY is very good. What they want isn't for you to say, I'm having fun lets have a beer, instead they'd like you to think, hmmm big group of people coming over for football, I should get Budweiser. They want situational association with their product (Nasty stain? Tide works good for that, but wouldn't you rather put some Shout on that?)

      The best marketing plays into those associations, then society advertises for them:

      Stain removal gel that prevents stains from setting? No, Shout.

      Adhesive gauze strip?
      Acetametaphine?
      Chlorine Bleach?
      Pressed Chicken Strips?
      Facial Tissue?

      Visual associations are better than word associations though, even with their name. They've done studies that show when ask to name a battery, more than 50% of their study will say Energizer, most likely because it keeps going and going and going and going. When asked to DRAW a battery or describe one, (Do it yourself real quick) most of them draw a black round cylinder with a golden cap at the positive end. The Coppertop, Duracel. When people 'think' battery they think Energizer, but when they REACH for a battery, they picture a Duracel.

      That is what the scientists want to tap into.
      • There's a third way:
        whatever you think of and whatever you try to reach, when you go to the store there's only one brand of battery.

        That is what redmond taps into for long time.
      • Associating beer with fun is stupid.

        You don't need fun to have alcohol.

        wibstr.

      • The other genius move that marketters have made is lifestyle advertisement.

        It's not Budweiser gets you Girls.
        It's There is a better class of people. Innovative, fun, engaging. They have girls. Sometimes they even drink Budweiser.

        That way the audience is left to decide... hey, my life isn't that great. I wish my life were like that... it might not seem very different, but is. For reference, check those Intel "Can a new computer change your life?" ads. Those things are fucking brilliant. Really.

        Oooh. Also good are the Hyundai ads: "When you start ignoring trends..." blah blah blah. The down economy only applies to the suits on Wall St. Regular people can still buy a car on credit. C'mon. It'll be ok.
      • Well, here are my answers -- this is pretty easy?:

        Adhesive gauze strip?.....Store brand.
        Acetametaphine?...........Store brand.
        Chlorine Bleach?..........Store brand.
        Pressed Chicken Strips?...Breast meat, not "pressed." (yuck)
        Facial Tissue?............Store brand.
        Battery?..................Cheapest. Alkaline.

        Any questions?

        Yeah, I'm jaded. Advertisers barely bother with me, so my favorite shows keep getting cancelled.
    • Re:Market analysis (Score:3, Interesting)

      by MacAndrew ( 463832 )
      Example: The annoying beer commercials designed to associate their beer with having fun.

      You sound so dismissive. Personally, I associate fun with having beer.

      My problem with the beer ads is that they're pitching such lowbrow fun, or whatever passes for yuppie fun (Heinekens), or the promise that you can get tanked without getting fat (light "beer").

      Anyway, liquor's quicker.

      *

      On a more sober note, advertising is largely an attempt to link your ego and libido with your product choices. (Occasionally it brings a new product to your attention that you might want to try.) This is kind of sad, like if I wear Nikes I'll be cool or beutiful women will want to sleep with me if only I drink that beer, but is does evidently work, and so we have all the bitter fighting over trademarks witnessed amply elsewhere in this forum. Personally I try to buy generics, but I'm old and out of the marketers prime demographic anyway. Next, they'll be trying to sell me Volvos and Preparation H, the antithesis to sex appeal. I'll take the Nikes first.
      • Re:Market analysis (Score:3, Interesting)

        by Mac Degger ( 576336 )
        "or whatever passes for yuppie fun (Heinekens)"

        As someone who lives in the Netherlands (home of Heineken), I find that extremely funny. Here we have a saying: "Grolsh [or better yet Hertog Jan; now that's a damn fine beer] in, Heineken out".
  • by jgerman ( 106518 ) on Wednesday December 04, 2002 @09:51AM (#4809938)

    Personally, I don't like advertisements tapdancing on the chest of my own free will...What do you think


    If they're able to build advertising to get you to buy the product from this "technology" you really don't have free will do you? They're just abusing you of the idea that you have free will.

    • "Hey don't change my random number generator! Now every number is 666!"

      "Well, if I'm able to change all the numbers to 666, it wasn't really random, was it?"

      That's basically what I think is going on here--brains and random number generators are both implemented in deterministic atoms (I guess), and though that means neither true free will nor true randomness can exist, there is still a very valid concept of pseudorandom, likewise I suppose when someone claims bizarro MRI technology will take away your free will, they really mean it takes away your "pseudo-free will", or something like that. A good stab a definition for pseudo-free will might be "the quality of being free from manipulation by other minds"
  • Self-control (Score:4, Insightful)

    by Jerdie ( 516662 ) on Wednesday December 04, 2002 @09:52AM (#4809948) Homepage
    People worry too much that this thing is gonna turn into some mind control. We are all faced everyday with things we want/want to do, and we spend all day denying ourselves most of these things. I mean, just seeing a hot girl fills my head with all sorts of thoughts and feelings, but it doesn't make me act any different then i would normally.
  • I can see it now...

    Maxwell walks through the new Mall and a salesman pops out.

    "Sir, would you like to browse our fine selection of silver hammers?"

    Clang clang, Maxwell's silver hammer comes down upon his head. Silly scanners, should have scanned for psychopathic tendencies before scanning for a product wishlist.
  • by Cap'n Canuck ( 622106 ) on Wednesday December 04, 2002 @09:54AM (#4809973)
    I mean, really, how is this different from how the advertising industry operates right now? Every product/name/concept is rammed through focus groups and what not, to make sure that the product WILL sell. By using new techniques, it means that the advertising and product failure rates will drop, less money will be spent on advertising research, and advertising in general. This means more profits, lower prices, and more money in the economy.

    The only downside is that this may put some advertising people on the street. Boo hoo.
  • Personally, I don't like advertisements tapdancing on the chest of my own free will...

    You still believe in free will.
  • Its like that hot GAP girl a year or two back.. Remember her now? [karinmiami.com] . Well even though I may have had stimulated brain activity... doesn't mean I would buy GAP, unless there was a chance to see the clothing on the floor [karinmiami.com]...

    Increased brain activity != purchase product... But I wonder if "lesbians still = ratings".

    And for your viewing pleasure, all the above links are work safe.

  • The way it functioned was very interesting. When the Drink button was pressed it made an instant but highly detailed examination of the subject's taste buds, a spectroscopic analysis of the subject's metabolism and then sent tiny experimental signals down the neural pathways to the taste centres of the subject's brain to see what was likely to go down well. However, no one knew quite why it did this because it invariably delivered a cupful of liquid that was almost, but not quite, entirely unlike tea.

    Ah, this must be what they call 'progress'...
    =Smidge=
  • Um...while this is certainly an interesting story, and an indication of the ridiculous amount of money going into advertising research, I fail to see what's wrong with it.

    It appears to me that all this company is doing using an MRI and a neuroscientist to analyse focus group results rather than a sociologist or a psychologist. Which is fine with me, if ad companies want to scientifically proove that the libido sections of men's brains have a stronger responce to the model with the cell phone, then the logic sections do to the cell phone and it's list of features, then that's their own business. Granted, this will increase the price of the product on which they're doing market neuro-research; but the market will ultimately determine the value of the research.

    Either way it's not you're brain being explored. (Believe me if Madison Ave. were using an MRI on you you'd know) And too, this research could add more value to neuroscience in general than it does to marketing so it's a Good Thing in some ways...

  • There is no "perfect" consumer. 90% of the crap people buy is impulse anyways because it sure as hell isn't a neccessity to read a magazine, buy a movie, etc. For not-impulse purchases it's a bragging factor, 9 times out of 10 the average script kiddie can't tell the difference of quake 3 on a geforce 2 mx than a geforce 4 ti 4200, but they'll shell out the $500 for the geforce 4 simply to say "I've got a geforce 4", and it doesn't go away with age either, just talk to anyone who sells imported cars (no, not volkswagons).

    You want a product that sells?? Give it a flashy package and get some famous people to say it's "cool". Look at the mini-rc cars "whoa shaq plays with them, they must be cool", or look at a Buick ... okay wait, step back let's leave the buick's ...

    My point is still clear though, it's not our brain waves, not how we were raised, what we really enjoy, ask yourselves, when was the last time you used EVERYTHING you buy??

    • "Advertising has us chasing cars and clothes, working jobs we hate so we can buy shit we don't need. We are the middle children of history, man. No purpose or place. We have no great war, no Great Depression. Our great war is a spiritual war. Our Great Depression...is our lives. We've all been raised on television to believe that one day we'd all be millionaires and movie gods and rock stars, but we won't...And we're slowly learning that fact. And we're very...very...pissed off." --TD, FC
  • Honestly... (Score:5, Funny)

    by GMontag ( 42283 ) <gmontag@guymontag. c o m> on Wednesday December 04, 2002 @09:58AM (#4810018) Homepage Journal
    Personally, I don't like advertisements tapdancing on the chest of my own free will...What do you think?

    I think you need a nice refreshing Coke.
  • Now, I'm no genius, but isn't something like this wrong? Personally, I don't like advertisements tapdancing on the chest of my own free will......

    It's only free will if someone lets you have free will.
  • Oops, mark that Redundant.

    Wouldn't this be a cool add-on for Tivo, though? Include a headset that functions as a mind-operated remote control, and grabs all the marketroid data in the background. Oh, and look for telltales of anti-social behavior while you're at it. If the subject appears to be too anti-social, just send a command from TivoJusticeCentral to send a high-voltage current across the temples. Bang! A better society is just a programming choice away.
  • If I can get JUST the ads that I might be interested in, that's a good thing. I would love to give out all kinds of marketing info if I would only get stuff that interests me. (assuming the total amount of advertising I receive would go down)

    I don't need to know about womens clothing (not into that), or vinly siding (I rent).
  • *GASP*! (Score:4, Insightful)

    by SupahVee ( 146778 ) <superv@NOSPAm.mischievousgeeks.net> on Wednesday December 04, 2002 @10:05AM (#4810079) Journal
    Don't like advertisments dancing on your free will? Dare I say it, perhaps one should exercise a little, oh what's that word...WILL POWER? It's not like Budweiser is going to buy this technology, start running commercials containing it, and I will miraculously switch from Fat Tire Ale to Bud. No amount of advertising is going to voer the fact that it is a shitty product.


    Well, except in Microsoft's case. :-)

  • Personally, I don't like advertisements tapdancing on the chest of my own free will.

    Perhaps the problem is that you think you have free will... ;-)

  • Sounds a lot like... (Score:4, Interesting)

    by rnturn ( 11092 ) on Wednesday December 04, 2002 @10:08AM (#4810105)

    ...the subliminal advertising that some theatre owners tried back in, what, the 50's or 60's. By flashing a single frame of a heaping bucket of buttery popcorn every once in a while during the movie they were able to convince the viewers that they should buy some popcorn during the intermission (remember those?). This practice was ruled illegal. I'm hoping that this ``neurological marketing'' is seen as the same thing as subliminal advertising. In fact, I'd bet that the marketing folks are really just trying to bring that idea back but are wrapping it up in a new name to fool people into believing that it's not so as to avoid the backlash they encountered in the past.

  • the one that says "Adbusters". I closed the page just before I could see if that was another article or an ad itself.
  • Bad Science (Score:3, Interesting)

    by BWJones ( 18351 ) on Wednesday December 04, 2002 @10:11AM (#4810125) Homepage Journal
    Stuff like this amazes me as there is no real science behind what these companies are doing. They manage to foist technological prowess on ignorant marketing types or they don't know enough about neuroscience to be dangerous to science education in the public.

    Wow, this is right up there with folks that tell you they can analyze alpha waves and tell you something about depression or your overall psychological health. (alpha waves are real and result from thalamo-cortical relays induced by relaxed eyes-closed wakefullness, but there is no evidence in the scientific record that indicates people can determine psychological health from their analysis).

    The problem with work like this is that cortical patterns of activation are an emergent phenomenon that differs widely among different people which may reveal why DARPA is interested in "fingerprinting" brainwave patterns. But seriosly folks, lets have some studies that indicate emotive components can be accurately predicted from functional magnetic resonance imaging before we start foisting this crap on the unsuspecting public. (I presume they are using fMRI as plain old MRI simply looks at structure based on reconstruction of atomic "spins". Perhaps they are also using MRS or magnetic resonance spectroscopy as well, but I doubt it.)

  • Or maybe it just wasn't hard. This is an industry that believed that sketching naked women and skulls into ice cubes would get people to buy more whisky. These people will buy anything, even if it is the completely premature application of brain imaging techniques to marketing.
  • by Ektanoor ( 9949 ) on Wednesday December 04, 2002 @10:12AM (#4810127) Journal
    Well this thing reminds me of Matrix's brief and relatively incomprehensible episode, when Neo gets up from his eternal bathtube... You live in some sort of jellish liquid that emulates your environment, a tube feeds you with all your desired nutrients and several wires catch up your needs and reactions. A big cable connects you into the virtual world so that you think you're living...

    Right now they catch up desires and wishes. Why not to think they soon they glue your mounth with a tube and pomp you with dogfood? And drill your skull to hammer your brain with the idea that you're eating the best dish on Earth?
  • by Alomex ( 148003 ) on Wednesday December 04, 2002 @10:14AM (#4810146) Homepage
    When I went to school I was told that capitalism is based on free markets and competition. No need for central planning, simply let market forces select the best product.... but now we have adds that can effectively hipnotize you into buying some shit... "must buy beer, swedish bikini good" style adds....

    This seems to have more in common with communist propaganda than with core values of capitalism...

    2c worth.
  • Not MRI (Score:4, Informative)

    by MacAndrew ( 463832 ) on Wednesday December 04, 2002 @10:15AM (#4810155) Homepage
    The article is careless; they must be talking about fMRI, not MRI. The latter is the more familiar technology that provides images of brain morphology, usually by tweaking water protons. While the researchers are doubtless imaging to provide reference localization -- that is, a map of the brain -- the fMRI is entirely different because it measures brain metabolism, which is higher in parts of the brain that are more active, and so buring more sugar. So the first is a picture that looks like sliced brain, the latter is a map of hot spots that looks like an IR sensor image. They can integrate this with EEG (electroencephalogram), also, something we also couldn't do with old MRI. Cool.

    Check here [fmri.org] -- the first image you see is an overlay of functional hot spots (color) over a regular MRI (B&W). While on the topic of medical acronyms, there is not "CAT scan" anymore, it's CT for computed tomography. The earliest machines could only do axial cuts, hence "A" in CAT. But the public and TV shows like saying CAT. I used to work around CT, too, almost 20 years ago.

    I'm jealous because I did research on psychiatric patients with MRI ten years ago, which was limited to detected tumors, atrophy, and other gross physical changes. That's very useful -- people with mental illnes have in some cases revealed what appears to be long-term degeneration marked by atrophy (shrinkage) of relevant lobes --but does not have the amazing possibilities of instantly detecting changes in brain activity. This is quite a bit short of reading your mind! Just 10 years ago the imaging MRI was a stunning achievement, now we're spoiled and moving into the next phase.

    Is this research for marketing purposes invasive? Nah. It's just an (expensive) attempt to further quantify reaction to marketing, as has been done up to now with questionnaries and the like. It's not sneaky like subliminal advertising [google.com], which didn't work anyway despite being a compelling idea and making for a great episode of Columbo (conspiracy theorists disagree [searchlores.org]; scientists generally don't; but advertisers and maybe Republicans [salon.com] still try it anyway).

    Anyway, advertisers have long had a general idea (sex) of (sex) what (sex) moves (sex) product (send me money). The marketers looking upon consumers as a horde of cattle, that's kind of patronizing, but it's nothing new.
  • The psychology of buying decisions has been researched from a million different angles for as long as things have been bought and sold. Sure this is a little more invasive look into our noggins to see what makes us buy stuff, but how is it any different than say stuffing a room filled with prototype toys with a couple dozen young kids to see which ones are going to be holiday hits? Don't tell me a bunch of psychologists and marketing dweebs with clipboards behind a one way mirror is any more cold and clinical than sticking someone's head in a machine for an MRI.
  • by darkov ( 261309 ) on Wednesday December 04, 2002 @10:17AM (#4810176)
    .. they found men were thinking mostly about sex and women about shoes.
    • And yet again, pr0n is way ahead.

      Hence, the female stars wearing shoes all the time. I'm sorry, but high heels in bed is just going to rip up the sheets. And heels around the pool? Are you insane? Who wants a nice tan with shoe lines?

      But it's really just about having a great pair of ... shoes. Yeah, shoes.

      --mandi

  • Also known as Reverse Neuromarketing?
  • by AnalogDiehard ( 199128 ) on Wednesday December 04, 2002 @10:29AM (#4810272)
    Marketing monkeys have money to throw around using MRIs for product targeting while HMO members have to fight tooth and nail to get HMOs to cough up money to use MRIs for life-and-death situations.
  • by corvi42 ( 235814 ) on Wednesday December 04, 2002 @10:34AM (#4810322) Homepage Journal
    Popular science reporting seems the art of taking fairly mundane research and making it sound much more exciting, wonderful, dangerous than it really is. Such as this article for instance.

    They are purporting that with MRI scans of people's brains they can "read your unconscious thoughts", like some Orwellian nightmare and then pull these subconscious strings to get you to empty your wallet at the nearest GAP outlet.

    Well, being myself a student of the cognitive sciences, I'd like to set a few things clear. The ability to "read thoughts" as purported by this article, while not technically false, is much more primitive than you could imagine.

    An MRI of the brain can give you a picutre of what cells are most active at any given point, so you can see relatively what brain centres dominate and try to make inferences from that as to what the person is thinking. Given that our knowledge of brain function is at a very primitive level, the most useful data you can get from this type of scan is "he likes it" or "he doesn't like it". It will not tell you what images, feelings, sounds, associations are passing through the subjects head at any point, only whether they are generally positive or not. Its really no different from putting a bunch of boxes on a chart and asking the person to rate from one to ten how well they like certain things - except you get that rating directly from the brain rather than from asking the person. So in theory this ranking is more "honest" and less clouded by other factors such as social obligations, etc. which might interfere with what a person would say when asked.

    The idea that this technology can be used in some Orwellian fashion to understand that secretly you are afraid of rats, or are a pedophile or like the look of women eating juicy mangoes is not going to happen anytime soon. It is unlikely that that level of analysis is ever going to be possible. Ok, end of rant.
  • Through a friend I used to get to do a lot of focus groups. At one for a clothing chain we were asked how important we though it was that the clothes were manufactured in Canada (where I live). Everyone on the panel said that it was ultimately important, except me. I argued that when it came down to it few people actually buy domestically produced goods and that obviously it doesn't matter. I got into quite an arguement with the others until I pointed out that they were all wearing clothes that were not only not made here but were not even Canadian brand names (DKNY, Gap, Tommy Hillfiger, Nike, etc). They wouldn't let us leave until I conceded that buying Canadian was important to me.

    This got me thinking about the nature of the focus groups, don't the companies know the opinions they are getting what people say not necessarily what they do? I suspect that the scans will allow for more accurate polling. You could ask a group of women if they like a half naked ad, they may say "no" but their brains might tell a different story.
  • Yet another case of Sam I Am figuring out how to get us to eat those disgusting Green Eggs and Ham:

    From Soupyet.com [soupyet.com]:

    Green Eggs and Ham is not what your parents told you. It is not a story about trying something you think is gross and discovering that you might like it. It is a dark tale of the evil implications of the age of information in which we live.

    Sam I am is the archetypical villian of modern society. He is the ever-present, ever-persistent marketing puppet of the information age. He peddles his wares incessantly via any and all means, until we give up in desperation and eat those disgusting green eggs and ham. Not only do we eat them, but the parable has us shouting for glee that we love the green eggs and ham that have been forced down our collective, societal throat.

    Sam I am is, poet, priest, and politician. But he may also be: boss, parent, spouse, news anchor, movie star, CEO, etc.

    Green eggs and ham are the collective physical, emotional, metaphysical and other wares being thrown at us faster and faster in this so-called information age.


  • Personally, I don't like advertisements tapdancing on the chest of my own free will...What do you think?

    If you are in total control of your, as you say, "free will", what do you care if someone attempts to appeal to your interests? Perhaps you are concerned that they are able to make some low-level appeal to your senses below what you can consciously understand but effective enough to influence your behavior? At that point, how would you even know it was happening?

    If you don't make yourself available to be targeted by the "tapdancers", then perhaps you won't have to worry about whether or not you are consuming something because you want to or because someone made you think you want to.

    Why does everyone bitch about advertising? You don't have to observe it if you don't want to.

  • by richie2000 ( 159732 ) <rickard.olsson@gmail.com> on Wednesday December 04, 2002 @10:54AM (#4810476) Homepage Journal
    the chest of my own free will...

    Your don't own your free will, you license it. And the subscription fee is due.

  • Marketplace on CBC, that's a Canadian station for you Americans...

    It's not just Americans who haven't heard of CBC.

    No one outside Canada cares about the call letters of your pissant stations.
  • by teamhasnoi ( 554944 ) <teamhasnoi@yahoo. c o m> on Wednesday December 04, 2002 @11:12AM (#4810617) Journal
    "If I feel a little bit crummy or a little bit down...my fallback strategy is shopping," Cathy Denison said.

    But she doesn't have a problem with neuromarketing -- or any other subconscious probing.

    "I think if they can find a way to help us find a way into that magic little feeling that shopping can give you -- if you do it right and you get the right thing and you don't spend too much money, hats off to them. Thank you. I think it's a service."

    ...And don't spend too much money?? Jesuit Monk, does she think that cigarettes are good for her too?

    Since she doesn't have a problem with neuromarketing -- or any other subconscious probing, one could guess that she is quite an easy lay. Go for it /.ers! Most likely she'll overlook your pizza stained sweatpants, as long as you keep repeating, "Geek is Chic...Geek is Chic..."

    It's sheepeople like these that are making world domination easy. Make sure you wear a condom when you handily take her womanhood.

  • They're paying people to lie inside MRI machines and look at pictures of products while the machine snaps images of their brains.

    News flash: people who volunteer for medical research aren't always in much of a position to buy consumer products. Maybe the people who might actually buy your sports sedan will think about the car instead of the girl, you know?

    It's amazing the things people will willingly do for a study like this. Advertizing psychology does stuff like put little cameras in your living room, to track your eye movement when you watch commercials. Who would volunteer for that to be in her home? Chee-sus! (And who are the people who start fooling around on camera? Supposedly happens, or according to a psych teacher I had anyway.)

    Advertizers have no scruples, but are we this willing to participate in the process?

  • I don't like advertisements tapdancing on the chest of my own free will...What do you think

    then it's not free will. how about that?
  • by pmz ( 462998 ) on Wednesday December 04, 2002 @11:22AM (#4810701) Homepage
    Now, I'm no genius, but isn't something like this wrong?

    Go read a Sociology textbook. There are decades of tales about cult leaders, population control, con artists, etc. Tales about power over other people.

    Now go read a Management or Marketing textbook...same thing, but different jargon.

    Except now, their tatics will be even more potent, as they manipulate our core humanity against us. Don't be suprised when the hopeless flocks grow even greater than before.
  • It's the eventual political application of this. Politicians appealing directly to the subconcious and potentially overriding the concious/rational choices (we hope) the public would make.
  • Other implications (Score:3, Interesting)

    by pogen ( 303331 ) on Wednesday December 04, 2002 @11:47AM (#4810888) Homepage
    Hmmm... I could see similar research being used to develop drugs that would suppress activity in these same areas of the brain, to help people overcome compulsive buying habits.

    On second thought, it probably wouldn't take off. How would you market it?

  • you want to know how to influence people to buy your product? make a quality product at a reasonable price....

    want an example? SAAB minivan verses a GM minivan... they are BOTH identical.. I really dont give a rats ass about manufacturers claims and nobody really truely cares that SAAB is supposedly safer... yet GM minivans outsell SAAB minivans almost 5 to 1. Why?? because SAAB is horribly overpriced for what it is. People in general, when they dont have tons of money that they dont know what to do with care most about quality+price..

  • Max Headroom and Blitvert.

    I hate it when TV viewers explode in my living room.

  • ... but nobody's forcing you to watch TV. Though I suppose that's not the only medium to which this technology might be applied.
  • by mbogosian ( 537034 ) <matt&arenaunlimited,com> on Wednesday December 04, 2002 @03:30PM (#4812930) Homepage
    From the article:

    "The potential for good and the potential for ill are both huge here. I don't know what we will call brainwashing, but until we come up with a better term, I would suggest it's at least a kissing cousin."

    "That's completely unfounded. It has nothing to do with controlling consumer thought...nothing to do with manipulating consumer thought. All we can do is observe and learn," Brighthouse's Koval says.


    Yeah, observe and learn how to control their thoughts. Doesn't the potential for abuse outway the societal benefits here?

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