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Science

Consumers Embrace Milk Carton QR Codes, May Cut Food Waste (phys.org) 206

The "use-by" and "best-by" dates printed on milk cartons and gallon jugs may soon become a thing of the past, giving way to more accurate and informative QR codes. Phys.Org reports: A new Cornell University study finds that consumers will use the QR codes to better depict how long the milk is drinkable and create substantially less agricultural and food waste. In the U.S., dairy products are among the top three food groups with the largest share of wasted food, said Samantha Lau, a doctoral student in food science who works in the lab of Martin Wiedmann, the professor of food safety in the College of Agriculture and Life Sciences.

In the early spring semester, Lau, also working with Cornell's Milk Quality Improvement Program, connected with the Cornell Dairy Bar, which sells fluid milk in addition to ice cream on campus. She wanted to assess consumer acceptance for QR code technology that may one day replace the static best-by or sell-by dates commonly found on food products. Customers had a choice: purchasing milk with printed best-by dates, or buying containers with QR codes, which when scanned by a smart phone, would display the best-by date.

In the same Cornell Dairy Bar study, Lau placed a dynamic pricing element where consumers were encouraged to purchase milk with a shorter remaining shelf life -- by offering a price discount as the best-by date approached. "During two-month study, over 60% of customers purchased the milk with the QR code, showing a considerable interest in using this new technology," Lau said. "This revealed that the use of QR codes on food products can be an innovative way to address the larger issue of food waste."
Wiedmann says the technology also exists where smart milk cartons could communicate with smart refrigerators to inform a household of the need for fresh milk.

The study has been published in the Journal of Dairy Science.

Consumers Embrace Milk Carton QR Codes, May Cut Food Waste

Comments Filter:
  • Not exactly (Score:5, Interesting)

    by dbialac ( 320955 ) on Wednesday June 01, 2022 @10:13PM (#62585242)
    The test pool seems to have been young. My 85 year old mother can barely operate a flip phone.
    • by Joce640k ( 829181 ) on Thursday June 02, 2022 @01:45AM (#62585668) Homepage

      If only there was a way to print two things on a packet at once, eg. a QR code and a date.

      The person who invents that technology is going to make a fortune!

      Maybe somebody like Elon Musk could invent it for humanity.

      • It seems the entire point of this is they did not like the "static" nature of the date. So by using a url link, they can change or modify the best by date at any time, something that would be damaged by also including a static date that would then conflict with the changed information.

        • by quall ( 1441799 )

          The article says that the QR code would also display a cheaper price depending on how far away the sell-by date was. People likely just wanted to see the discount. Not sure why that wasn't quoted by the poster since it's probably the only important piece of info on why the code was "embraced".

        • It seems the entire point of this is they did not like the "static" nature of the date.

          Call me cynical, but I suspect the entire point of this will quickly become locking you into their special 'Milk Pro Plus' app that can then track you and send shovel-full loads of personal data their way.

    • By the time this rolls out your 85 year old mother won't be able to get up under the weight of the tombstone above her. Not being offensive here, just realistic. This is at the science journal stage. It's very likely she will not live long enough to see this adopted anywhere.

    • by sd4f ( 1891894 )
      But I bet she'll know how to identify milk that safe to consume without looking at the use-by or best-before dates!
  • by TwistedGreen ( 80055 ) on Wednesday June 01, 2022 @10:14PM (#62585246)
    This is just really bizarre. Does the QR code just show people a video detailing the process of "just open it and smell it"? I've always thought milk expiry dates were far too conservative, mainly to protect producers from liability. I don't think this is going to solve any of that.
    • by Joce640k ( 829181 ) on Thursday June 02, 2022 @01:33AM (#62585648) Homepage

      This is just really bizarre. Does the QR code just show people a video detailing the process of "just open it and smell it"?

      At first I was all, "How can scanning a code possibly easier than just looking a date??", but then I realized most people probably don't even know what day it is and saying "the day after tomorrow" probably is better.

      I've always thought milk expiry dates were far too conservative, mainly to protect producers from liability. I don't think this is going to solve any of that.

      No, they're "too conservative" to maximize the waste - make sure supermarkets throw them away while they're still good and order some more. Just in case.

      That's capitalism.

      And I fail to see how QR codes will fix that.

      • by kubajz ( 964091 ) on Thursday June 02, 2022 @05:26AM (#62585944)

        No, they're "too conservative" to maximize the waste - make sure supermarkets throw them away while they're still good and order some more. Just in case.

        Not necessarily. In a competitive environment, offering longer expiration dates makes the producer more attractive to supermarkets precisely because they will not have to pay for milk that goes to waste. What you wrote would work much better in a monopoly supplier situation.

      • So, Capitalism is stores throwing away money? That sounds like a market inefficiency, which will happen under any economic system.
    • Milk goes off before it smells bad. There are plenty of times you can smell milk just fine only to pour it into your coffee completely ruining it because it is sour.

      But honestly this sounds like a solution looking for a problem. Use by dates are a fantasy anyway. Left the milk in the sun a bit too long? It'll go off sooner. Left it in the fridge unopened? It'll last longer.

      • Bingo, I can tell because my cup of coffee at work when only about 2hrs old will leave a ring of milk when I go to refill it.

        This happens a few days before it smells bad or tastes different.

      • by jbengt ( 874751 )

        Milk goes off before it smells bad.

        I have the opposite experience. Milk starts to smell bad to me before it "goes off" enough to ruin what I'm putting it in. Anyway, to me, pouring milk in good coffee completely ruins it whether or not the milk has gone bad.

  • by Kernel Kurtz ( 182424 ) on Wednesday June 01, 2022 @10:17PM (#62585260)
    How long milk and other dairy lasts is directly related not only to when and how it is processed but also how it is kept. I keep my refrigerator quite cold, and many things last well past any suggested dates. Leave it out on the counter overnight and all bets are off. This QR code is basically a gimmick unless they update it in real-time with data from the future embedded sensors in the packaging.
    • How long milk and other dairy lasts is directly related not only to when and how it is processed but also how it is kept.

      Yeah, I'd say the biggest contributor to food waste are domestic refrigerators with crappy mechanical thermostats. The reason food generally lasts so much longer at the grocery store is because commercial refrigeration equipment is engineered to maintain a constant temperature at all times. That and also still being factory sealed, obviously.

  • by wgoodman ( 1109297 ) on Wednesday June 01, 2022 @10:19PM (#62585266)

    Instead of just looking at the date, scan a code to be able to look up the date and let us track who drinks our milk.

    • by markdavis ( 642305 ) on Thursday June 02, 2022 @01:33AM (#62585650)

      >"Instead of just looking at the date, scan a code to be able to look up the date and let us track who drinks our milk."

      Bingo.

      There is ZERO value in REPLACING the date code with a damn QR code. If they want to ADD a QR code just to provide reference information about milk, that is fine. But replacing a date is an incredibly stupid move which is incredibly anti-consumer-friendly.

      Why not just call it "e-Milk" and get the useless buzzwords maximized?

    • Of course I want to scan a trillion items with my smartphone when I purchase groceries for the family. There's nothing else to do with my copious amounts of freetime than to slowly waddle through the dairy aisle and painstakingly scan and check each and every item, cursing twice because I locked the phone out of habit again and the in-store wifi being too slow and 4/5G being shielded by the metal siding of the building as usual.

      Really, no problem whatsover with linking my identity, location, device type and

    • They point out in the article that the QR code allows the benefit of not being reliant on a "static" date. They want the ability to change the date.

  • by DaTrueDave ( 992134 ) * on Wednesday June 01, 2022 @10:19PM (#62585270)

    I mean I didn't RFA, but wouldn't a printed date have the same information and use less ink than a QR code? Couldn't you offer the same discount for milk with printed dates that are closer to their best by date? I don't see how adding a smartphone in the mix adds anything to this, rather it just complicates things.

    • by Zuriel ( 1760072 )
      My favorite part was how they reinvented putting items on sale to clear out stock.
    • "Couldn't you offer the same discount for milk with printed dates that are closer to their best by date?"

      Yes, they already do, and with other things like meat as well.

      Like you, I'm missing the point, even more so since my flip phone doesn't do QR codes, and it rarely leaves home. What would I need a phone for on my weekly hour long run to the grocery store?

    • I mean I didn't RFA, but wouldn't a printed date have the same information and use less ink than a QR code? Couldn't you offer the same discount for milk with printed dates that are closer to their best by date? I don't see how adding a smartphone in the mix adds anything to this, rather it just complicates things.

      Question: Today is the 2nd of June. If something expired on the 28th of May then how many days is it since then?

      If Mr. Smartypants can't do it the math then what chance do all the dumbasses have?

    • The QR code would not be a date, but a link to a website. They mention that they dont like the "static" nature of a date, what they will use this for is the ability to modify the best before date at will.

    • Yes, yes, and congratulations, you're sane.

      What they "discovered" here, hopefully not with a generous grant from taxpayers, was something my local Kroger already knew - that if you slap a discount sticker on something that's about to hit the end of its shelf-life, people will buy it.

      What they did not in any way do was show that people prefer to point their phone at a carton of milk instead of just looking at it directly. At best, they've shown that giving kids something new to use their phone for will

  • by Cy Guy ( 56083 ) * on Wednesday June 01, 2022 @10:22PM (#62585278) Homepage Journal
    There are a LOT of milk choices, I already have to decide between Cow, Oat, Soy, Coconut, Cashew, Flax, Hemp, and Blends/Pea Protein - also unsweetened, original, chocolate, and vanilla for the plant-based options - and skim, 1%, 2%, whole, and A2 for Cow.. If I need to then scan multiple cartons with my phone (and USE MY DATA) to finalize my decision I'd be pretty annoyed.

    If you have to individualize the Qcode, the cost to continue to include a human-readable date is trivial so why not both? But if you do remove the human-readable date, at least have a scanner right by the fridge so I don't have to use my own phone and data.

    I do like the idea of automatic price reductions for milk nearer expiration, we go through four cartons a week here, so milk with four days to go would usually be fine.
  • How exactly is this an improvement on a best before date printed on the carton? If you run a store and people not buying the older milk is a problem there are at least three solutions:

    1. Use a complicated-but-still-doesn't-require-a-damn-smartphone system of price tags to tell customers the older stuff is cheaper.

    2. Leave the new stuff in the back until the old stuff is sold.

    3. Stop overstocking on milk.

    • by PPH ( 736903 )

      2. Leave the new stuff in the back until the old stuff is sold.

      Watch all the Karens unpack the milk shelf to get the new cartons out of the back row.

      If you really want to reduce waste, start selling pint containers of milk again. I don't know why they stopped. I suspect that they were selling more by having people partially use half gallons and throw them out when stale.

      • by Xenx ( 2211586 )

        If you really want to reduce waste, start selling pint containers of milk again.

        They do sell them, at least in the US. If your store doesn't stock em, it's likely because they don't sell. They're just not as cost efficient.

      • Actually for many stores the smaller sizes of milk have the most expiry trouble, and customer demand skews heavily towards the gallon jugs. When I was ordering milk for a store several years back the pint reduced fat milk might do 40-50 units per week, the RF gallons did 2100-2400.
      • by uncqual ( 836337 )

        I search for the milk with the furthest out expiration date and will reach to the back to get it.

        I do this because I shop perhaps once every seven to ten days and don't usually use much milk but my use does vary quite a bit. I generally buy gallon jugs (which are, per ounce, quite a bit cheaper) which insures that I won't run out in a "high use 7 or 10 day period" and still have some left over -- even if I use a bit more than usual, it doesn't run out until the next shopping trip has rolled around. Sometime

        • Buy either organic or lactose free milks. They both last well over a month after being opened.

          • by uncqual ( 836337 )

            Both are an unnecessary expense (anyway, I don't see "sell by" dates on ordinary organic milk that is normally beyond that of the regular milk -- and ultra-pasteurized tastes like crap).

        • Bingo! I really donâ(TM)t want my milk going off during the week due to the inconvenience that will cause. Getting up and finding breakfast is off is not fun, especially when you have young children.

          One of the UK supermarkets plans to scrap use by dates in favour of a sniff test (https://www.bbc.com/news/business-59928650). Well, I canâ(TM)t sniff it before I buy, and this doesnâ(TM)t give a clue if it will last two days or eight. I donâ(TM)t mind use milk past the use-by date, but I

    • The study seems rather bogus - or at least the conclusions are being misleadingly used. The TFA seems to indicate that the point of the QR code's is actually to obscure the "use by" date so that people don't grab the freshest milk, leaving older milk on the store shelves. Also related to this, the food waste they're referring to is not by the end consumers... it's about the stores that have to discard expired milk. Plus when drawing their conclusions, they are seemingly ignoring the part where the QR-coded

      • by cruff ( 171569 )
        I just picked up some reduced price milk, easily identifiable by the obvious sale price sticker, at my store today, and I could tell at a glance that I will most likely be able to finish it before the use by date printed in human readable characters. I fail to see how a QR code would be an improvement on that.
        • Maybe it wouldn't be an improvement for you.

          The improvement is for the people who can't figure out how many days are in a month.

        • by Xenx ( 2211586 )
          The reality is most people are going to want the longer lasting milk, even if they're likely to use it quickly. I'm not endoring QR code use, but making it harder to check means more people are going to be lazy and just buy what is in front of them.
      • Seems that a major research institution went through a lot of trouble to discover coupons.
  • by schwit1 ( 797399 ) on Wednesday June 01, 2022 @10:45PM (#62585318)

    We train people to not blindly click on a link in an email but then tell them to blindly trust a QR code on a milk carton is safe.

    • by KalvinB ( 205500 )

      QR codes don't automatically do anything and Google very likely does analysis on what comes back to see if it's harmful just like they have built in protections in Chrome.

      And yes, with QR code support built into phones, they're becoming far more useful. Especially in industry.

  • by awwshit ( 6214476 ) on Wednesday June 01, 2022 @10:48PM (#62585326)

    There could be anything behind that QR code. My daughter got one of her classmates to 3D print a QR code for a rickroll, she uses it as a keychain. She get people to scan her keychain all the time, she thinks its the funniest thing.

  • whynotboth.gif ...?
  • by Dutch Gun ( 899105 ) on Wednesday June 01, 2022 @10:53PM (#62585346)

    I'm thinking this is Cuecat 2.0. Just not quite as clumsy, given it uses your smartphone, but just as ridiculously unnecessary.

    That's the thing about this. Whatever the technology used, you still need to update a human-readable price tag nearby and print a date on the milk, or you're really going to annoy your customers (at least 40%, but I have my doubts about those numbers) who don't want to pull out their damned smartphone just to see when the milk's sell-by date is.

    We have all these utopian dreams of "hey, a smart fridge could tell you when you're running low on x, or when your y is about to expire, or could suggest a recipe for z". What's not said is: "Oh, but the downside is that a giant corporation is going to keep careful track of every food item you buy and stock, and how much you eat and when, will leave you with obsolete technology in five years instead of the twenty-five your fridge actually lasts, and... how does this work for pantry items again?"

    This sort of technology may someday be practical, but until it's actually modular (can be updated), and can be controlled by me and me alone with an open source solution (i.e. probably never, sadly), I'll take my appliances dumb, thanks.

  • I buy milk with a more recent expiration date because it lasts longer. Moving that information to a QR code won't change that. When milk gets close to it's use by it tastes weird.
    • I prefer to buy milk with an upcoming expiration date. I'm pretty sure there are laws against selling stuff with recent expiration dates.

  • Buy oatmilk instead. Seriously, the stuff I buy tastes like milk, is healthier for you, and it has a shelf-life of months, not weeks.

  • by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Wednesday June 01, 2022 @11:24PM (#62585438) Homepage Journal

    If it is, it's annoying, because I don't want to have to use my phone. But if it isn't, it's absolutely unacceptable, because I often don't have any signal inside a supermarket.

  • 1) human beings cannot read QR codes. Would need a smart device, just to check your darn milk, this is ridiculous. 2) QR codes are static. So this has to be linking to a website. So you also need an internet connection just to check your milk! 3) This tracks your milk usage and location when you access this information.More unneeded user tracking.
    • 1) human beings cannot read QR codes

      It's not that bad [ams.org]. With a little practice, you'll be reading them like normal letters. The next step is to grab a wire and download a web page.

    • 1) human beings cannot read QR codes. Would need a smart device, just to check your darn milk, this is ridiculous.

      It's a system Lennart Poettering can get 100% behind!

  • by Arethan ( 223197 ) on Wednesday June 01, 2022 @11:48PM (#62585484) Journal

    Take your QR code and shove it right up your asshole sideways. I know what they are, and how they work, and I don't want to sit there at the store and try to scan every fucking bottle qr to figure out which one is newest via your internet database on shitty store wifi or a poor cellular signal.

    What you will actually reap from this nonsense is refrigerator doors held open for significantly longer. Consumers only come in two types -- they either don't care, or they always select a carton with the latest available expiration date -- either learn this and adapt, or go find a new job that isn't a part of this game.

  • We could stay with having date printed on or stamped in the packaging, which requires nothing other than eyeballs to read, including scanning all of the cartons quickly if you want the freshest product. Or, have a printed QR code, hope that it does not get damaged (humans can read a partial date, not sure about partial QR codes being correctly read), pull out your phone, unlock your phone, open the camera app, scan the QR code at the correct range, grant permission, and see a date, then repeat for each con

  • Some college kids scanned QR codes on a milk carton is equivalent to consumers "embracing" a technology? More like cursing because there's no date on the carton and now they have to use an APP.

    There is zero incentive for producers and retailers to reduce food waste at any point past the sale. They would prefer everyone to buy milk that's about to expire, throw out most of it, and buy more. That's why "best by" dates are intended to be misleading and you'll never change them.

  • by uncqual ( 836337 ) on Thursday June 02, 2022 @12:21AM (#62585542)

    The Cornell Dairy Bar seems to be oriented towards serving single meals, not stocking up for home use for the next week, so I question that this study really tells us much about consumer preferences that's useful in most of the "real world".

    If you're going to drink it in ten minutes, the date really doesn't mean all that much. If the facility is not doing their job and is putting out old milk that is already turning that will result in people either avoiding the milk product in the future, demanding a replacement/refund, or selecting another venue to patronize. None are good for business and once a reputation is sullied, it's hard to get customers back.

    I don't check dates on milk in such places but I certainly do at supermarkets when shopping for home use.

  • The test showed people are willing to buy older products, closer to the end of its life, if offered a discount. "Day old bread sale" type experiment. It shows absolutely nothing about whether or not people want QR codes. I bet that they switched the experiment around in the very same store, QR coded milk was most expensive, and human readable expiry date was getting cheaper the closer it was to expired, the result would be more people buying human readable labeled product.
  • Customers had a choice: purchasing milk with printed best-by dates, or buying containers with QR codes, which when scanned by a smart phone, would display the best-by date.

    Now people will need a smartphone to know if food is safe to eat. I'll complain less if there's *also* a date printed on the carton -- I won't be scanning (potentially faked) QR codes at the store.

    Wiedmann says the technology also exists where smart milk cartons could communicate with smart refrigerators to inform a household of the need for fresh milk.

    Don't get me started on how dumb "smart" / Internet connected (surveillance) appliances are in the home...

  • Why doesn't the U.S. just switch to the bag-in-boxes which other countries use? That way they're shelf stable until you open them.

    Also, I buy Fair Life milk. After you open it you're suppose to use it within 14 days. But unopened the expiration date is as much as three months. That's another packaging alternative which might help. I usually buy 3-4 containers at a time and I'm set for quite awhile.

    • Isn't that bag-in-box milk ultra-pasteurized? That stuff tastes off.

      I buy the "organic" milk. Not because it's organic, but because the expiration date is usually at least a month out and often two, and it definitely lasts to that date and beyond. Why the regular milk can't last that long is beyond me, but I'd rather pay a couple dollars more for milk I don't end up wasting.

  • If a store wants to sell an older batch of something, they can put a "sale" sign on it. They already do this.

    The QR code? I'm supposed to scan individual cartons, to see what they cost? Seriously?

    Note that this only works if you are in real-time communication with the store's server. Which means using the store's app. Which will undoubtedly bombard you with advertising.

  • The thought of having to scan a goddamned QR code just to get an expiration date is ridiculous.
  • This is obviously BS, but I have another idea to reform expiration dates. Use Y-m-d. I live in Europe and the order is totally random, depends where the product was made, but they don't even tell you that anymore, it must say it was made in the EU, no country.

  • If you're wondering how a qr code can give more accurate information than a printed date, the article doesn't say. But it says:

    "This makes digital trends valuable," he said, "particularly if they're combined to really allow us to collect data along the food chain."

    So they see value in spying users through the milk packages they purchase.
    They say that they want to reduce wasted milk by dynamically lowering its price as its expiry date approaches, but I'd expect sellers to already do this, and it doesn't r

  • melt indicator (Score:5, Interesting)

    by backslashdot ( 95548 ) on Thursday June 02, 2022 @02:25AM (#62585742)

    How about something that permanently changes color when it warms up so that it can indicate to you the thing has been left outside and gotten warm, thereby allowing bacteria to grow? That would be easy to implement. .. just have a sticker with two colored liquids that melt at room temperature.. if they melt and dissolve into each other it'll show the item has been left outside.

  • From reading the summary, the real story is that people are willing to buy milk close to expiration if you lower the price. They could do that already with no QR codes involved, in fact I am pretty sure I've seen some stores do that.

  • TFA is unfortunately not clear, but it states that there is an element of dynamic pricing in the QR, so if you scan the QR not only get the due date but also the price of that particular carton of milk, that will be reduced progressively as the expiration date approaches. That will hopefully reduce food waste.

    • Which could be done faster, cheaper, more efficiently and more reliably with a hand-written sign containing a chart with the prices (or discounts) for milk one day from expiration, two days, etc.
  • Provide advertisers with a more detailed and granular data set to market ads with and track purchases. The more QR code scanning done by the suckers(i mean customers) the more data in the data set, the better they can target you everywhere with even more invasive ads.
  • I agree with everyone here, using a QR code is stupid. But how easy is it to find the Use By date?

    At least in the UK, there's no standard location or rule for readability. Milk cartons might have big print, but say soft drinks tend to have it laser etched in tiny dots in 5 pt type on the base or the rim or the cap - it takes 5 minutes to find it, plus another 5 to find my reading glasses and an open window in full sunlight (OK, in the UK, that can take a month waiting for the rain to pass).

    • The solution to that is a standardized and legible date code. But since governments tend to work for corporate interests first, GLWT

  • a best by date with extra steps.

    Apparently anything simple must be made more complicated. Because, technology.

  • I am very suspicious of all QR codes. It is easy to print a malicious one and paste it on top of milk cartons or bus stands or gas stations or atms
  • "...to better depict how long the milk is drinkable ..."

    What does that even mean?

    Created on (date) plus X days = no good after (date)

    How does that need to be "better depicted"? What "subtlety" is missing?

    • by quall ( 1441799 )

      It's not. The person quoting the article is just a retard who missed the only important factor about the QR code.

      People embraced the QR code because it could give a cheaper price. Discounts were given depending on how close the sell-by date was, and you could only see the discounted price by scanning the QR code. So people scanned the codes.

      I think this study shows what people are willing to do for a discount.They aren't embracing this for being easier or better. They just want to pay less money.

  • I already come, pre-installed with dynamic milk testing technology. I can determine whether or not milk is drinkable without a phone, and without a printed date.

    My tongue can tell if it's poison.
    My nose can tell if it's sour.
    My ears can tell if it's producing gas.
    My eyes can tell if the carton/jug/bag is bulging.

    And since I store my milk correctly, the printed best-by date is often a month past, making it completely inaccurate.

    I look forward to this new QR technology -- another bit of inaccurate technology

  • We have this amazingly sensitive & powerful sensing equipment that's been through billions of years of development. It's called a nose & it can tell you when milk is no longer pleasant to drink. Almost everyone has one. If yours doesn't work so well for any reason, ask someone to sniff your milk for you.
  • Ok, I admit, I'm old and all that, but could someone please point out how adding the extra step "scan QR code" offers any significant improvement over the old process of "check expiry date - know whether milk is still good (provided it was stored correctly)"?

  • So what did they do, ask a five year old?
  • The Real Reason (Score:4, Insightful)

    by 14erCleaner ( 745600 ) <FourteenerCleaner@yahoo.com> on Thursday June 02, 2022 @10:52AM (#62586648) Homepage Journal
    They inadvertently revealed the actual motivation for this: by obfuscating the sell-by date, they can trick people into buying older product.

    With dates printed on cartons, consumers typically buy the most-distant dated milk, but that leaves drinkable milk on store shelves, where retailers throw it out later, Wiedmann said.

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