From a report on Motherboard: Freedom of Information Act requests are used by journalists, private citizens, and government watchdogs to acquire public documents from government agencies. FOIAing NASA, however, can be an exercise in futility. In one recent case, Motherboard requested all emails from a specific NASA email address with a specific subject line. Other government agencies have completed similar requests with no problems. NASA, however, said it was "unclear what specific NASA records you are requesting." Possibly the only way to be more specific is to knock on NASA's door and show them a printout of what an email is. JPat Brown, executive editor of public records platform MuckRock, explained similarly frustrating experiences with NASA. "Even in cases where we've requested specific contracts by name and number, NASA has claimed that our request was too broad, and added insult to injury with a form letter rejection that includes the sentence 'we are not required to hunt for needles in bureaucratic haystacks,'" Brown told Motherboard in an email. Brown added that NASA has refused to process records unless presented with a requester's home address, something that is not included in the relevant code; and makes it more difficult for requests to obtain 'media' status.