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Medicine

CVS, Walgreens Look For Big Data Reward From Covid-19 Vaccinations (wsj.com) 33

Thelasko shares a report from The Wall Street Journal: Administering Covid-19 vaccines comes with a valuable perk for retail pharmacies: access to troves of consumer data. Chains such as CVS Health Corp., Walmart Inc. and Walgreens-Boots Alliance, Inc. are collecting data from millions of customers as they sign up for shots, enrolling them in patient systems and having recipients register customer profiles.

The retailers say they are using the information to promote their stores and services, tailor marketing and keep in touch with consumers. The companies also say the information is critical in streamlining vaccinations and improving record-keeping, while ensuring only qualified people are receiving shots.

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CVS, Walgreens Look For Big Data Reward From Covid-19 Vaccinations

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  • by iggymanz ( 596061 ) on Tuesday March 02, 2021 @09:04PM (#61118210)

    Getting flu shot each year, paid for by employer's insurance, at these places means they already have this data.

    • by Arthur, KBE ( 6444066 ) on Tuesday March 02, 2021 @09:09PM (#61118220)
      I would imagine if you've ever filled a prescription there, the results would be same.
      • by Arethan ( 223197 )

        my thoughts exactly

      • by I75BJC ( 4590021 )
        I have used CVS and the results are the same.
        Numerous email a week that are unrelated to my needs.
        Numerous reminders to refill prescriptions that I no longer use.

        On the other hand, their pharmacy personnel are friendlier and more helpful than I found Walgreen's employee to be.
        • Pro-tip: Scroll to the bottom of the email and click on the "unsubscribe" link.

        • I have used CVS and the results are the same.

          Numerous email a week that are unrelated to my needs.

          Numerous reminders to refill prescriptions that I no longer use. .

          Thankfully, CVS hasn't (yet) discovered CallerID spoofing. They make it hard to opt out, but blocking them is easy.

        • I got a flu shot there a few months ago. Pharmacist was working really hard to get me to sign up for emails. Had to opt out like five times
      • I would imagine if you've ever filled a prescription there, the results would be same.

        What's different is most people fill prescriptions at one pharmacy of their choosing. This is making people give their information to every pharmacy the government chose for them.

        Don't want to give your information to these pharmacies? You might not get vaccinated until 2022.

    • Does CVS make you waive your HIPPA Rights? I think they must. If so, you have no rights. If not, CVS will be sued into bankruptcy very soon.

      https://www.hhs.gov/hipaa/for-... [hhs.gov]

      Many services like MyChart and some doctors offices refuse service unless you waive all of your HIPPA rights, and once you wave them, you have no rights, no privacy, and no recourse ever again. So, if you want to renew your prescriptions online or get a flu shot, you must give up all of your medical privacy rights.

      • by markdavis ( 642305 ) on Wednesday March 03, 2021 @12:14AM (#61118598)

        >"Many services like MyChart and some doctors offices refuse service unless you waive all of your HIPPA rights, and once you wave them, you have no rights, no privacy, and no recourse ever again"

        I am not sure what you are talking about. Healthcare companies can't just get someone to waive HIPAA. Customers can waive certain actions to allow communications, like to allow SMS messages. But the companies are still bound to follow HIPAA guidelines.

        Example: https://www.cirrusmd.com/blog/... [cirrusmd.com]

      • by mysidia ( 191772 ) on Wednesday March 03, 2021 @05:14AM (#61118956)

        Does CVS make you waive your HIPPA Rights? I think they must. If so, you have no rights. If not, CVS will be sued into bankruptcy very soon.

        It's not possible. The regulation only allows patients may authorize a single release or designated contacts for certain purposes. The law does not allow you to have a generalized waiver of your HIPAA rights with a provider, so a provider cannot force a customer to do so either.

        If that were to exist, then many providers would have just put the contractual language in their New Patient applications and ignored HIPAA and the massive compliance, training costs and burdens it introduced for medical providers.... The fact of the matter is Contracts cannot eliminate providers' HIPAA compliance burden
          nor release them from restrictions and requirements to protect the PHI

        • hahaha, actually CVS does make people sign a waiver of their HIPPA rights with their rewards program. They've been getting away with it so far.

      • "MyChart" is an extension of your healthcare provider's electronic medical record. It can't ask you to waive your HIPAA rights any more than your doctor can (which is to say, it can't).

    • At the least! If you're alive, you've probably been prescribed something you picked up at the pharmacy, so yeah, they already know you.
  • by Tablizer ( 95088 ) on Tuesday March 02, 2021 @09:22PM (#61118238) Journal

    ...there's already plenty of fake ones to go around. I hope they make it easy to opt out.

  • by Ostracus ( 1354233 ) on Tuesday March 02, 2021 @09:36PM (#61118276) Journal

    The companies also say the information is critical in streamlining vaccinations and improving record-keeping/

    Sell T-shirts to the vaccinated they'll say:"I've been shot, have you?" printed on a picture of a syringe.

     

    ...while ensuring only qualified people are receiving shots.

    Don't need profiles, just eyes.

    https://www.fox35orlando.com/n... [fox35orlando.com]

  • by dmay34 ( 6770232 ) on Tuesday March 02, 2021 @09:51PM (#61118312)

    OH MY GOD! Yeah, they are making customer profiles for their company databases.

    • by MobyDisk ( 75490 )

      Making a profile is fine, but marketing is where they cross the line. In the EU the company would need to get explicit consent for this. But in the US, we fully expect that if we merely pass wind in public that we disclosed our DNA for marketing purposes unless we call the company and opt-out.

      • So?

        I take it that you're one of the people who is incapable of looking at an ad without feeling an overwhelming urge to buy, Buy, BUY?

        As for me, I get stuff from my mailbox, walk toward the house while I sort it, toss the junkmail into the garbage bin as I pass it, then read what's left once I get back to my coffee....

        • So?

          I take it that you're one of the people who is incapable of looking at an ad without feeling an overwhelming urge to barf, Barf , BARF?

          FTFY, and yes, I am.

    • When there is already a sadly pervasive conspiracy theory that these vaccines contain RFID tracking tech, which is already negatively affecting uptake, I think it's pretty justifiable to be alarmed that there are *actual* privacy invasions being carried out by those giving the vaccine.
      • by Freischutz ( 4776131 ) on Wednesday March 03, 2021 @03:46AM (#61118866)

        When there is already a sadly pervasive conspiracy theory that these vaccines contain RFID tracking tech, which is already negatively affecting uptake, I think it's pretty justifiable to be alarmed that there are *actual* privacy invasions being carried out by those giving the vaccine.

        There are bigger privacy invasions going on in your free mail account, your social media profile, every time you buy something online and every time you load a web page and load with it one of those social media buttons from Twitter, Facebook, Pinterest, LinkedIn, Instagram, Youtube ... worrying about getting RIFD tagged by a vaccine is a waste of time.

      • by dmay34 ( 6770232 )

        "Sent from my iPhone."

      • by larwe ( 858929 )
        As far as I can tell, this is no more nefarious than the constant and annoying popups on websites exhorting you to "sign up for our newsletter!" Harvesting contact details is ... well ... it's something that happens to everyone, a hundred times a day. I think all of us are completely numb to junkmail now - we throw out the paper versions without ever even opening them, and we delete the emails without even glancing at the contents.

        When I got my first vaccine dose the other day, the State-run website where

  • Unlike CVS or Kroger, with Walgreens you have to enter personal information and identification before you can even search whether vaccination slots are available.

C'est magnifique, mais ce n'est pas l'Informatique. -- Bosquet [on seeing the IBM 4341]

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