Businesses

Ubisoft Investors Push For Company Sale as Shares Hit Decade-Low (techspot.com) 73

French video game publisher Ubisoft has delayed its upcoming "Assassin's Creed Shadows" by three months following disappointing sales of "Star Wars Outlaws". Ubisoft shares have hit a 10-year low as activist investor AJ Investments, backed by 10% of shareholders, pushes for a sale. "Star Wars Outlaws" sold just 1 million copies in its first month, far below expectations. TechSpot adds: Ubisoft has never had the best reputation among gamers. It's been voted the most-hated gaming brand in the world more than once, and there are those who blame the Outlaws reception on trolls who target Ubisoft games and modern Star Wars media.

"The game received an unusual number of user reviews with a clear negative bias (including a large percentage of "zero" reviews), despite seeing acceptable review scores from reputable review sites," Wedbush analysts Michael Pachter, Alicia Reese and Kade Bar wrote in a note last week. "This is a case of a rare incel victory that led to Ubisoft having to take down its numbers," they added.

Businesses

Verizon Leases Over 6,300 Wireless Towers To Vertical Bridge For $3.3 Billion (capacitymedia.com) 26

Vertical Bridge has acquired the rights to lease and operate over 6,000 wireless towers from Verizon for $3.3 billion as part of a 10-year agreement, with potential extensions of up to 50 years. Capacity Media reports: "Upon the completion of this transaction, these assets, together with our existing portfolio which includes thousands of young, purpose-built towers, enhance Vertical Bridge's position as a fast, friendly, and flexible colocation partner to the wireless industry," said Ron Bizick, President and CEO of Vertical Bridge. Terms of the deal provide Verizon access to additional space on the towers for future use.

The US carrier said its latest deal with Vertical Bridge supports existing efforts to drive tower-related costs. "As the nation's largest mobility provider, we are well positioned with greater financial flexibility to invest in our business, return value to our shareholders and make the nation's best network even better for customers," said Hans Vestberg, chair and CEO of Verizon. The transaction is expected to close by the end of 2024, subject to closing conditions.
Earlier this month, Verizon announced a deal to acquire Frontier Communications for $9.6 billion.
Social Networks

Russia Is Banning Discord (pcgamer.com) 133

Russian authorities are considering a ban on Discord, citing unspecified legal violations. According to the Russian daily newspaper Kommersant, the ban may happen "in the coming days." PC Gamer reports: The opening salvo has already been fired. The Russian state media regulator Roskomnadzor has issued five separate rulings relating to Discord since September 20, which can all now be used as justification for an upcoming ban. Say what you will about authoritarian regimes, but they love their bureaucracy. Kommersant quotes an anonymous official source as saying the ban is being considered for violations of Russian law: needless to say, these violations have not been detailed, nor are likely to be.

Russian users have also complained about periodic outages on Discord over September, with many resorting to VPNs, and both the web and mobile versions of the platform affected. Should the ban become a reality, the big losers will be Russian players and developers, with no obvious domestic replacement. "The problem is that for Russian developers, communication with the community, including the international one, and technical support are implemented through Discord," said Vasily Ovchinnikov, head of Russia's Organization for the Development of the Video Game Industry. Today, a Moscow court fined Discord 3.5 million roubles ($37,675) for, apparently, failing to restrict access to banned information.

Social Networks

Reddit is Making Sitewide Protests Basically Impossible (theverge.com) 73

Reddit has implemented new restrictions on moderators' ability to alter community visibility settings, the social media platform announced Monday. Moderators must now obtain admin approval before switching subreddits between public, private, or NSFW status.

The move comes in response to last year's widespread protests against API pricing changes, during which thousands of subreddits went private, disrupting platform accessibility. Reddit VP Laura Nestler stated the policy aims to prevent actions that "deliberately cause harm" and protect the site's long-term health.
AI

AI Avatars Are Doing Job Interviews Now 57

An anonymous reader quotes a report from 404 Media: Jack Ryan from San Diego was recently being interviewed for a job. On a video call, the interviewer, a woman with red hair, said, "I find it helps when candidates tell me a story in answering the questions." "I'm looking for examples from your work experience," the woman added. During the conversation, Ryan had a smirk on his face. That's because the woman is not real. She is an AI avatar from a company called Fairgo.ai, which uses AI agents to interview job candidates on behalf of other companies.

On its website, Fairgo says its AI agent "talks to candidates any time, any where." The company claims that it can "Ensure every candidate is evaluated on a level playing field with consistent and unbiased interview practices." Julian Bright, founder and CEO of Fairgo, told 404 Media in an email that after an introductory video voiced by the AI avatar, candidate interviews are done by an audio-only AI. "At no point is any of the video or audio captured used to evaluate the candidate," he wrote. Instead, that is done with a transcript afterwards. Bright said that Fairgo does not make decisions on who to shortlist for a role; that instead falls to the hirers. Fairgo also says on its site that the interview process is low stress, and that "candidates consistently love the interview experience."
"This HR AI avatar is a perfect demonstration of late stage capitalism," Ryan told 404 Media in an online chat. "While Fairgo's intent is to provide a fair and equitable interview process, I can't imagine AI, LLMs, and other tools are able to interpret the human emotion and facial reactions to provide an actual, well rounded interview."

"As someone who has interviewed upwards of 50 candidates for prior roles, human connection and interaction is the single most important indicator of how a team will mesh and jive together. If an AI is running the early stage process, it eliminates potential candidates because of its algorithmic design," he added. "It shows how executives and corporations are further trying to cut costs on the human side of business. As someone who has seen these layoffs at numerous top tech companies that then go on to rehire 6-12-18 months later for the same roles because they realized their strategy failed and they actually need good people to do the work, it's laughable at best and terrifying at worst."
Privacy

Meta Fined $102 Million For Storing 600 Million Passwords In Plain Text (appleinsider.com) 28

Meta has been fined $101.5 million by the Irish Data Protection Commission (DPC) for storing over half a billion user passwords in plain text for years, with some engineers having access to this data for over a decade. The issue, discovered in 2019, predominantly affected non-US users, especially those using Facebook Lite. AppleInsider reports: Meta Ireland was found guilty of infringing four parts of GDPR, including how it "failed to notify the DPC of a personal data breach concerning storage of user passwords in plain text." Meta Ireland did report the failure, but only some months after it was discovered. "It is widely accepted that user passwords should not be stored in plaintext, considering the risks of abuse that arise from persons accessing such data," said Graham Doyle, Deputy Commissioner at the DPC, in a statement about the fine. "It must be borne in mind, that the passwords the subject of consideration in this case, are particularly sensitive, as they would enable access to users' social media accounts."

Other than the fine and an official reprimand, the full extent of the DPC's ruling is yet to be released publicly. The details published so far do not reveal whether the passwords included any of US users as well as ones in Ireland or across the rest of the European Union. It's most likely that the issue concerns only non-US users, however. That's because in 2019, Facebook told CNN that the majority of the plain text passwords were for a service called Facebook Lite, which it described as being a cut-down service for areas of the world with slower connectivity.

Facebook

Science Editors Raise New Doubts on Meta's Claims It Isn't Polarizing (msn.com) 16

Meta Platforms' claims that Facebook doesn't polarize Americans came under new doubt as the journal Science raised questions about a prominent research paper the tech giant has cited to support its position. WSJ: In an editorial Thursday, Science said that Meta's emergency efforts to calm its platforms in the wake of the 2020 election may have swayed the conclusions of the paper, which the journal published in July 2023. The editorial, titled "Context matters in social media," was prompted by a letter that Science also published presenting new criticism of the paper. Because the study of Facebook's algorithms relied on data provided by Meta when it was undertaking extraordinary efforts to restrain incendiary political content, the letter's authors argue that the paper may have overstated the case that social media algorithms didn't contribute to political polarization.

Such criticisms of peer-reviewed research often appear below papers in academic journals, but Science's editors felt their editorial was needed to more prominently caveat this original paper's conclusions, said Holden Thorp, Science's editor in chief. "It was incumbent on us to come up with a way somehow that people who would come to the paper would know of these concerns,â Thorp said in an interview. While no correction was warranted, he said, "There's an election coming up, and we care about people citing this paper." Meta said it had been transparent with researchers about its actions during the time of the study, and the company and its research partners say it had no control over the Science paper's conclusions. Meta called debates of the sort aired on Thursday as part of the research process.

United States

Iranian Operatives Charged in the US With Hacking Donald Trump's Presidential Campaign (apnews.com) 51

The Justice Department unsealed criminal charges Friday against three Iranian operatives suspected of hacking Donald Trump's presidential campaign and disseminating stolen information to media organizations. From a report: The three accused hackers were employed by Iran's paramilitary Revolutionary Guard and their operation also targeted a broad swath of targets, including government officials, members of the media and non-governmental organizations, the Justice Department said.

The Trump campaign disclosed on Aug. 10 that it had been hacked and said Iranian actors had stolen and distributed sensitive internal documents. Multiple major news organizations that said they were leaked confidential information from inside the Trump campaign, including Politico, The New York Times and The Washington Post, declined to publish it.

Businesses

Dozens of Fortune 100 Companies Have Unwittingly Hired North Korean IT Workers (therecord.media) 29

"Dozens of Fortune 100 organizations" have unknowingly hired North Korean IT workers using fake identities, generating revenue for the North Korean government while potentially compromising tech firms, according to Google's Mandiant unit. "In a report published Monday [...], researchers describe a common scheme orchestrated by the group it tracks as UNC5267, which has been active since 2018," reports The Record. "In most cases, the IT workers 'consist of individuals sent by the North Korean government to live primarily in China and Russia, with smaller numbers in Africa and Southeast Asia.'" From the report: The remote workers "often gain elevated access to modify code and administer network systems," Mandiant found, warning of the downstream effects of allowing malicious actors into a company's inner sanctum. [...] Using stolen identities or fictitious ones, the actors are generally hired as remote contractors. Mandiant has seen the workers hired in a variety of complex roles across several sectors. Some workers are employed at multiple companies, bringing in several salaries each month. The tactic is facilitated by someone based in the U.S. who runs a laptop farm where workers' laptops are sent. Remote technology is installed on the laptops, allowing the North Koreans to log in and conduct their work from China or Russia.

Workers typically asked for their work laptops to be sent to different addresses than those listed on their resumes, raising the suspicions of companies. Mandiant said it found evidence that the laptops at these farms are connected to a "keyboard video mouse" device or multiple remote management tools including LogMeIn, GoToMeeting, Chrome Remote Desktop, AnyDesk, TeamViewer and others. "Feedback from team members and managers who spoke with Mandiant during investigations consistently highlighted behavior patterns, such as reluctance to engage in video communication and below-average work quality exhibited by the DPRK IT worker remotely operating the laptops," Mandiant reported.

In several incident response engagements, Mandiant found the workers used the same resumes that had links to fabricated software engineer profiles hosted on Netlify, a platform often used for quickly creating and deploying websites. Many of the resumes and profiles included poor English and other clues indicating the actor was not based in the U.S. One characteristic repeatedly seen was the use of U.S-based addresses accompanied by education credentials from universities outside of North America, frequently in countries such as Singapore, Japan or Hong Kong. Companies, according to Mandiant, typically don't verify credentials from universities overseas.
Further reading: How Not To Hire a North Korean IT Spy
Power

Paralyzed Jockey Loses Ability To Walk After Manufacturer Refuses To Fix Battery For His $100,000 Exoskeleton 147

An anonymous reader quotes a report from 404 Media: After a horseback riding accident left him paralyzed from the waist down in 2009, former jockey Michael Straight learned to walk again with the help of a $100,000 ReWalk Personal exoskeleton. Earlier this month, that exoskeleton broke because of a malfunctioning piece of wiring in an accompanying watch that makes the exoskeleton work. The manufacturer refused to fix it, saying the machine was now too old to be serviced, and Straight once again couldn't walk anymore. "After 371,091 steps my exoskeleton is being retired after 10 years of unbelievable physical therapy," Straight posted on Facebook on September 16. "The reasons [sic] why it has stopped is a pathetic excuse for a bad company to try and make more money. The reason it stopped is because of a battery in the watch I wear to operate the machine. I called thinking it was no big deal, yet I was told they stopped working on any machine that was 5 years or older. I find it very hard to believe after paying nearly $100,000 for the machine and training that a $20 battery for the watch is the reason I can't walk anymore?"

Straight's experience is a nightmare scenario that highlights what happens when companies decide to stop supporting their products and do not actively support independent repair. It's also what happens without the protection of right to repair legislation that requires manufacturers to make repair parts, guides, and tools available to the general public. Specifically, a connection wire became desoldered from the battery in a watch that connects to the exoskeleton: "It's not the actual battery, but it's the little green connection piece we need to be the right fit and that's been our problem," Straight posted on Facebook. Straight's personal exoskeleton was broken for two months, he said in a video on Facebook. He was eventually able to get the device fixed after attention from an article in the Paulick Report, a website about the horse industry, and a spot on local TV. "It took me two months, and I got no results," he said in the video. With social media and news attention, "it only took you all four days, and look at the results," he said earlier this week while standing in the exoskeleton.
"This is the dystopian nightmare that we've kind of entered in, where the manufacturer perspective on products is that their responsibility completely ends when it hands it over to a customer. That's not good enough for a device like this, but it's also the same thing we see up and down with every single product," Nathan Proctor, head of citizen rights group US PIRG's right to repair project told 404 Media. "People need to be able to fix things, there needs to be a plan in place. A $100,000 product you can only use as long as the battery lasts, that's enraging. We should not have to tolerate a society where this happens."

"We have all this technology we release into the wild and it changes people's lives, but there's no long-term thinking. Manufacturers currently have no legal obligation to support the equipment indefinitely and there's no requirements that they publish sufficient documentation to allow others to do it," Proctor said. "We need to set minimum standards for documentation so that, even if a company goes bankrupt or falls off the face of the earth, a technician with sufficient knowledge can fix it."
AI

Google's NotebookLM Can Help You Dive Deeper Into YouTube Videos 14

The Verge's Emma Roth reports: NotebookLM, Google's AI note-taking app, can now summarize and help you dig deeper into YouTube videos. The new capability works by analyzing the text in a YouTube video's transcript, including autogenerated ones. Once you add a YouTube link to NotebookLM, it will use AI to provide a brief summary of key topics discussed in the transcript. You can then click on these topics to get more detailed information as well as ask questions. (If you're struggling to come up with something to ask, NotebookLM will suggest some questions.)

After clicking on some of the topics, I found that NotebookLM backs up the information provided in its chat window with a citation that links you directly to the point in the transcript where it's mentioned. You can also create an Audio Overview based on the content, which is a podcast-style discussion hosted by AI. I found that the feature worked on most of the videos I tried, except for ones published within the past two days or so. [...] In addition to adding support for YouTube videos, Google announced that NotebookLM now supports audio recordings as well, allowing you to search transcribed conversations for certain information and create study guides.
Google

Google Restricts Creation of New Accounts in Russia (themoscowtimes.com) 15

Google has restricted the creation of new accounts for Russian users, state news agencies cited Russia's digital ministry as saying on Thursday. Reuters: Google has been under pressure in Russia for several years, particularly for not taking down content Moscow considers illegal and for blocking the YouTube channels of Russian media and public figures since Moscow's invasion of Ukraine. "The ministry confirms that Google has restricted the creation of new accounts," Interfax quoted the digital ministry as saying. "Telecom operators have also recorded a significant reduction in the number of SMS messages sent by the company to Russian users."
United States

California's New Law Forces Digital Stores To Admit You're Just Licensing Content, Not Buying It (theverge.com) 64

California Governor Gavin Newsom has signed a law (AB 2426) to combat "disappearing" purchases of digital games, movies, music, and ebooks. The legislation will force digital storefronts to tell customers they're just getting a license to use the digital media, rather than suggesting they actually own it. From a report: When the law comes into effect next year, it will ban digital storefronts from using terms like "buy" or "purchase," unless they inform customers that they're not getting unrestricted access to whatever they're buying. Storefronts will have to tell customers they're getting a license that can be revoked as well as provide a list of all the restrictions that come along with it. Companies that break the rule could be fined for false advertising.
Robotics

McDonald's Touchscreen Kiosks, Feared As Job Killers, Created More Jobs Instead (cnn.com) 204

An anonymous reader quotes a report from CNN: Some McDonald's franchisees -- which own and operate 95% of McDonald's in the United States -- are now rolling out kiosks that can take cash and accept change. But even in these locations, McDonald's is reassigning cashiers to other roles, including new "guest experience lead" jobs that help customers use the kiosks and assist with any issues. "In theory, kiosks should help save on labor, but in reality, restaurants have added complexity due to mobile ordering and delivery, and the labor saved from kiosks is often reallocated for these efforts," said RJ Hottovy, an analyst who covers the restaurant and retail industries at data analytics firm Placer.ai. Kiosks "have created a restaurant within a restaurant." And in some cases, kiosks have even been a flop. Bowling ally chain Bowlero added kiosks in lanes for customers to order food and drinks, but they went unused because staff and customers weren't fully trained on using them. "The unintended consequences have surprised a lot of people," Hottovy said.

Even some of the benefits of kiosks touted by chains -- they upsell customers by suggesting menu items and speed up orders -- don't always play out. A recent study from Temple University researchers found that, when a line forms behind customers using kiosks, they experience more stress when placing their orders and purchase less food. And some customers take longer to order tapping around on kiosks and paying than they do telling a cashier they'd like to order a burger and fries. Not to mention the kiosks can malfunction or break down. "If kiosks really improved speed of service, order accuracy, and upsell, they'd be rolled out more extensively across the industry than they are today," Hottovy said.

Kiosks have also been threatened as a fast-food industry response to higher minimum wage laws. [...] But the quick-service and fast-casual segments of the restaurant industry continue to grow. Staffing levels were nearly 150,000 jobs, or 3%, above pre-pandemic levels, according to the latest Labor Department data. Christopher Andrews, a sociologist at Drew University who studies the effects of technology on work, said the impacts of kiosks were similar to other self-service technology such as ATMs and self-checkout machines in supermarkets. Both technologies were predicted to cause job losses. "The introduction of ATMs did not result in massive technological unemployment for bank tellers," he said. "Instead, it freed them up from low-value tasks such as depositing and cashing checks to perform other tasks that created value."
Self-checkout have also not resulted in retail job losses, the report adds. "In some cases, self-checkout backfired for chains because self-checkout leads to higher merchandise losses from customer errors and more intentional shoplifting than when human cashiers are ringing up customers."
IT

Winamp Releases Source Code, Asks For Help Modernizing the Player 90

Winamp, the iconic media player from the late 1990s, has released its complete source code on GitHub, fulfilling a promise made in May. The move aims to modernize the player by inviting developers to collaborate on the project.

The source code release includes build tools and associated libraries for the Windows app, allowing developers to provide bug fixes and new features. However, the license prohibits distribution of modified software created from this code.
Social Networks

Evan Prodromou Launches The Social Web Foundation To Build Out the Fediverse 15

Evan Prodromou, co-author of the ActivityPub protocol, has launched The Social Web Foundation to address the challenges of the ActivityPub ecosystem and foster the growth of the Fediverse. The foundation aims to support developers, organizations, and governments through advocacy, educational materials, and infrastructure, while maintaining a decentralized approach to improving the social web. We Distribute reports: "I wish I would've started it five years ago," Evan explains in a call, "We're seeing growth of ActivityPub in the commercial sector, we want to help guide that work, especially for devs that don't know how to engage with the Fediverse, or the work that happens in private spaces. As we're seeing a lot of growth, it's important to help push that growth forward, we're really filling in the crack no other organization is doing." The foundation launches with a dedicated team of three: Evan Prodromou is the Research Director, Mallory Knodel serves as the Executive Director, and Tom Coates acts as Product Director. The trio brings a wealth of knowledge regarding protocol development, open source development, technology policy, and product development for the Web.

In terms of fulfilling its goals, the organization has a few specific areas of focus: People, Policy, Protocol, and Plumbing. The SWF has deemed these areas as critical to their mission statement, and will start with these core focuses. [...] At launch, The Social Web Foundation has announced 12 partner organizations, who serve as a pool of knowledge, resources, and stakeholders. The majority of these entities are either building for the Fediverse directly, or providing infrastructure and services indirectly. Aside from Meta being an early supporter, one surprise is the inclusion of The Ford Foundation, a social justice organization dedicated to supporting next-generation solutions for the social good. At time of launch, the SWF will have access to more than 20 dedicated advisors, who will guide the organization on current problem areas their own efforts are facing, and provide insights on how to move forward and make progress.
"The Fediverse is too big and too diverse for anyone to claim to speak for the Fediverse. That's not what we want to do or who we want to be," Evan says, "We may do things that people on the network disagree with, like encouraging media organizations to join the network, but what we want to do is help the mission of growing and improving the Fediverse over time."
Censorship

Russia Blocks OONI Explorer, a Large Open Dataset On Internet Censorship (ooni.org) 13

As of September 11th, Russia has blocked access to OONI Explorer, citing concerns over circumvention tools. This block affects Russian users' ability to access not only circumvention data but also the extensive dataset on global internet censorship that OONI provides. From a blog post: OONI Explorer is one of the largest open datasets on internet censorship around the world. We first launched this web platform back in 2016 with the goal of enabling researchers, journalists, and human rights defenders to investigate internet censorship based on empirical network measurement data that is contributed by OONI Probe users worldwide. Every day, we publish new measurements from around the world in real-time.

Today, OONI Explorer hosts more than 2 billion network measurements collected from 27 thousand distinct networks in 242 countries and territories since 2012. Out of all countries, OONI Probe users in Russia contribute the second largest volume of measurements (following the U.S, where OONI Probe users contribute the most measurements out of any country). This has enabled us to study various cases of internet censorship in Russia, such as the blocking of Tor, the blocking of independent news media websites, and how internet censorship in Russia changed amid the war in Ukraine.

In this report, we share OONI data on the blocking of OONI Explorer in Russia.

AI

OpenAI CTO Mira Murati Is Leaving Firm 25

OpenAI's chief technology officer Mira Murati has announced her departure from the company, marking the latest high-profile exit from the Microsoft-backed AI firm. Murati, who briefly served as interim CEO during last year's leadership turmoil, cited a desire for personal exploration after six and a half years at OpenAI.

Her resignation follows the departures of founders Ilya Sutskever and John Schulman earlier this year. The startup, creator of ChatGPT, is currently in talks to raise over $6 billion at a $150 billion valuation, according to media reports.
Microsoft

Admins Using Windows Server Update Services Up in Arms as Microsoft Deprecates Feature (theregister.com) 77

Microsoft giveth and Microsoft taketh away, as administrators using Windows Server Update Services (WSUS) will soon find out. From a report: Windows Server 2025 remains in preview, but Microsoft has been busy letting users know what is set for removal and what will be deprecated in the release. WSUS fits into the latter category -- still there for now, but no longer under active development. This is a big deal for many administrators who rely on the feature to deploy and manage the distribution of updates and features in an enterprise environment.

It'll even work on a network disconnected from the internet -- download the patches to a connected computer, stick them on some removable media, import the patches to a WSUS server on the disconnected network, and away you go. A tame administrator told El Reg: "We are migrating to Intune. It's a lot more complicated than WSUS, and it takes a lot longer to get set up."

"Such is progress!" he sighed. Microsoft's advice is, unsurprisingly, to migrate to cloud tools. As well as the aforementioned Intune, there is also Windows Autopatch for client update management or Azure Update Manager for server update management. And there are plenty of third-party tools out there too, such as Ansible. Microsoft's announcement has attracted comment. One user said: "Congratulations, you just made centralized automated patching subject to internal politics and budget constraints. "I survived the era of Melissa, SQL Slammer, and other things that were solved when we no longer had to choose between paid patch management or trusting admins of every server to do the right thing. For those of you that did not live through that, buckle up!"

The Internet

45 Years Ago CompuServe Connected the World Before the World Wide Web (wosu.org) 118

Tony Isaac shares a report from WOSU Public Media: Silicon Valley has the reputation of being the birthplace of our hyper-connected Internet age, the hub of companies such as Apple, Google and Facebook. However, a pioneering company here in central Ohio is responsible for developing and popularizing many of the technologies we take for granted today. A listener submitted a question to WOSU's Curious Cbus series wanting to know more about the legacy of CompuServe and what it meant to go online before the Internet. That legacy was recently commemorated by the Ohio History Connection when they installed a historical marker in Upper Arlington -- near the corner of Arlington Center and Henderson roads -- where the company located its computer center and corporate building in 1973. The plaque explains that CompuServe was "the first major online information service provider," and that its subscribers were among the first to have access to email, online newspapers and magazines and the ability to share and download files. CompuServe, founded in 1969 in Ohio as a subsidiary of Golden United Life Insurance, began as a computer time-sharing service for businesses. In 1979, it launched an online service for consumers, partnering with RadioShack since they "were key in reaching early computer users."

Acquired by H&R Block in 1980, CompuServe became a leader in digital innovations like email, online newspapers, and chat forums, with The Columbus Dispatch becoming the first online newspaper. "... it turned out that what was most popular is not reading reliable news sources, but just shooting the breeze with your friends or arguing with strangers over politics," said former tech journalist and early Compuserve user Dylan Tweney.

Despite competing with Prodigy and AOL through the 1990s, CompuServe struggled with the rise of the internet. AOL acquired the company in 1997, but CompuServe remains a digital pioneer for fostering online communities. "For a lot of people, CompuServe was a connection to the world and their first introduction to the idea that their computer could be more than a computer," said Tweney. "It was a communications device, an information device."

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