A Microsoft spokesman says that a 2009 European Commission agreement prevents the company from restricting third-party access to Windows' core functions, shedding light on factors contributing to Friday's widespread outage that affected millions of computers globally. The disruption, which caused the infamous "blue screen of death" on Windows machines across various industries, originated from a faulty update by cybersecurity firm CrowdStrike. The incident highlighted the vulnerability of Microsoft's open ecosystem, mandated by the EU agreement, which requires the tech giant to provide external security software developers the same level of system access as its own products. This policy stands in stark contrast to more closed systems like Apple's.

8.5 million Windows devices were ultimately affected by the Crowdstrike outage, according to figures from Microsoft cited by CNN.

And now an anonymous Slashdot reader shares CNN's report on the ramifications: What one cybersecurity expert said appears to be the "largest IT outage in history" led to the cancellation of more than 5,000 commercial airline flights worldwide and disrupted businesses from retail sales to package deliveries to procedures at hospitals, costing revenue and staff time and productivity... While CrowdStrike has apologized, it has not mentioned whether or not it intends to provide compensation to affected customers. And when asked by CNN about whether it plans to provide compensation, its response did not address that question. Experts say they expect that there will be demands for remuneration and very possibly lawsuits.

"If you're a lawyer for CrowdStrike, you're probably not going to enjoy the rest of your summer," said Dan Ives, a tech analyst for Wedbush Securities....

But there could be legal protections for CrowdStrike in its customer contracts to shield it from liability, according to one expert. "I would guess that the contracts protect them," said James Lewis, researcher at the Center for Strategic and International Studies...

It's also not clear how many customers CrowdStrike might lose because of Friday. Wedbush Securities' Ives estimates less than 5% of its customers might go elsewhere. "They're such an entrenched player, to move away from CrowdStrike would be a gamble," he said. It will be difficult, and not without additional costs, for many customers to switch from CrowdStrike to a competitor. But the real hit to CrowdStrike could be reputational damage that will make it difficult to win new customers... [E]ven if customers are understanding, it's likely that CrowdStrike's rivals will be seeking to use Friday's events to try to lure them away.
One final note from CNN. Patrick Anderson, CEO of a Michigan research firm called the Anderson Economic Group, "added that the costs could be particularly significant for airlines, due to lost revenue from canceled flights and excess labor and fuel costs for the planes that did fly but faced significant delays."

See also: Third Day of 1,000+ Cancelled Flights, Just in the US, After Crowdstrike Outage .

A ransomware attack has taken down the computer system of America's largest trial court, reports the Associated Press: The cybersecurity attack began early Friday and is not believed to be related to the faulty CrowdStrike software update that has disrupted airlines, hospitals and governments around the world, officials said in a statement Friday. The court disabled its computer network systems upon discovery of the attack, and it will remain down through at least the weekend.
Friday's statement called it "a serious security event," adding that the court is receiving help from local, state, and federal law enforcement agencies. "At this time, the preliminary investigation shows no evidence of court users' data being compromised." Over the past few years, the Court has invested heavily in its cybersecurity operations, modernizing its cybersecurity infrastructure and making strategic staff investments in the Cybersecurity Division within Court Technology Services. As a result of this investment, the Court was able to quickly detect an intrusion and address it immediately.

Due to the ongoing nature of the investigation, remediation, and recovery, the Court will not comment further until additional information is available for public release.
Sunday the Court posted on X.com that they're "working diligently to get the Court's network systems back up and running...

"When we have a better understanding of the extent to which the Court will be operational tomorrow, July 22, we will provide information and direction to court users and jurors, likely later this evening."

SolarWinds still faces some legal action over its infamous 2020 breach, reports NextGov.com. But a U.S. federal judge has dismissed most of the claims from America's Securities and Exchange Commission, which "alleged the company defrauded investors because it deliberately hid knowledge of cyber vulnerabilities in its systems ahead of a major security breach discovered in 2020."

Slashdot reader krakman shares this report from the Washington Post: "The SEC's rationale, under which the statute must be construed to broadly cover all systems public companies use to safeguard their valuable assets, would have sweeping ramifications," [judge] Engelmayer wrote in a 107-page decision. "It could empower the agency to regulate background checks used in hiring nighttime security guards, the selection of padlocks for storage sheds, safety measures at water parks on whose reliability the asset of customer goodwill depended, and the lengths and configurations of passwords required to access company computers," he wrote. The federal judge also dismissed SEC claims that SolarWinds' disclosures after it learned its customers had been affected improperly covered up the gravity of the breach...

In an era when deeply damaging hacking campaigns have become commonplace, the suit alarmed business leaders, some security executives and even former government officials, as expressed in friend-of-the-court briefs asking that it be thrown out. They argued that adding liability for misstatements would discourage hacking victims from sharing what they know with customers, investors and safety authorities. Austin-based SolarWinds said it was pleased that the judge "largely granted our motion to dismiss the SEC's claims," adding in a statement that it was "grateful for the support we have received thus far across the industry, from our customers, from cybersecurity professionals, and from veteran government officials who echoed our concerns."
The article notes that as far back as 2018, "an engineer warned in an internal presentation that a hacker could use the company's virtual private network from an unauthorized device and upload malicious code. Brown did not pass that information along to top executives, the judge wrote, and hackers later used that exact technique." Engelmayer did not dismiss the case entirely, allowing the SEC to try to show that SolarWinds and top security executive Timothy Brown committed securities fraud by not warning in a public "security statement" before the hack that it knew it was highly vulnerable to attacks.

The SEC "plausibly alleges that SolarWinds and Brown made sustained public misrepresentations, indeed many amounting to flat falsehoods, in the Security Statement about the adequacy of its access controls," Engelmayer wrote. "Given the centrality of cybersecurity to SolarWinds' business model as a company pitching sophisticated software products to customers for whom computer security was paramount, these misrepresentations were undeniably material."

A new report "explores the current state of secure software development," according to an announcement from the Linux Foundation, "and underscores the urgent need for formalized industry education and training programs," noting that many developers "lack the essential knowledge and skills to effectively implement secure software development."

The report analyzes a survey of nearly 400 software development professionals performed by and the Open Source Security Foundation (OpenSSF) and Linux Foundation Research: Survey findings outlined in the report show nearly one-third of all professionals directly involved in development and deployment — system operations, software developers, committers, and maintainers — self-report feeling unfamiliar with secure software development practices. This is of particular concern as they are the ones at the forefront of creating and maintaining the code that runs a company's applications and systems.

"Time and again we've seen the exploitation of software vulnerabilities lead to catastrophic consequences, highlighting the critical need for developers at all levels to be armed with adequate knowledge and skills to write secure code," said David A. Wheeler, director of open source supply chain security for the Linux Foundation. "Our research found that a key challenge is the lack of education in secure software development. Practitioners are unsure where to start and instead are learning as they go. It is clear that an industry-wide effort to bring secure development education to the forefront must be a priority." OpenSSF offers a free course on developing secure software (LFD121) and encourages developers to start with this course.

Survey results indicate that the lack of security awareness is likely due to most current educational programs prioritizing functionality and efficiency while often neglecting essential security training. Additionally, most professionals (69%) rely on on-the-job experience as a main learning resource, yet it takes at least five years of such experience to achieve a minimum level of security familiarity.
"The top reason (44%) for not taking a course on secure software development is lack of knowledge about a good course on the topic," according to the announcement — which includes this follow-up quote from Intel's Christopher Robinson (co-chair of the OpenSSF Education SIG).

"Based on these findings, OpenSSF will create a new course on security architecture which will be available later this year which will help promote a 'security by design' approach to software developer education."

Slashdot reader Thelasko shared Friday's article from Digital Trends: Nearly every flight in the U.S. is grounded right now following a CrowdStrike system update error that's affecting everything from travel to mobile ordering at Starbucks — but not Southwest Airlines flights. Southwest is still flying high, unaffected by the outage that's plaguing the world today, and that's apparently because it's using Windows 3.1.

Yes, Windows 3.1 — an operating system that is 32 years old. Southwest, along with UPS and FedEx, haven't had any issues with the CrowdStrike outage. In responses to CNN, Delta, American, Spirit, Frontier, United, and Allegiant all said they were having issues, but Southwest told the outlet that its operations are going off without a hitch. Some are attributing that to Windows 3.1. Major portions of Southwest's systems are reportedly built on Windows 95 and Windows 3.1...
UPDATE: Reached for comment, Southwest "would not confirm" that's it's using Windows 3.1, reports SFGate. But they did get this quote from an airline analyst:

âoeWe believe that Southwestâ(TM)s older technology kept it somewhat immune from the issues affecting other airlines today."

Russian officials boasted on Friday that Moscow was spared the impact of the global IT systems outage because of its increased self-sufficiency after years of Western sanctions, though some experts said Russian systems could still be vulnerable. From a report: Microsoft and other IT firms have suspended sales of new products in Russia and have been scaling down their operations in line with sanctions imposed over Russia's war in Ukraine, which Moscow describes as a special military operation. The Kremlin, along with companies from state nuclear giant Rosatom, which operates all of Russia's nuclear plants, to major lenders and airlines, reported no glitches amid the outage that affected international companies across the globe. "The situation once again highlights the significance of foreign software substitution," Russia's digital development ministry said. Russian financial and currency markets also ran smoothly.

An anonymous reader shares a report, which expands on the ongoing global outage: The incident will exacerbate concerns about concentration risk in the cyber security industry. Just 15 companies worldwide account for 62 per cent of the market in cyber security products and services, according to SecurityScorecard. In modern endpoint security, the business of securing PCs, laptops and other devices, the problem is worse: three companies, with Microsoft and CrowdStrike by far the largest, controlled half the market last year, according to IDC.

While the US Cyber Safety Review Board dissects large cyber attacks for lessons learned, there is no obvious body charged with analysing these technical failures to improve the resilience of global tech infrastructure, said Ciaran Martin, former head of the UK's National Cyber Security Centre. The current global outage should spur clients -- and perhaps even governments and regulators -- to think more about how to build diversification and redundancy into their systems. Further reading: Without Backup Plans, Global IT Outages Will Happen Again.

Microsoft has a suggested solution for individual customers affected by what may turn out to be the largest IT outage that has ever happened: Just reboot it a lot. From a report: Customers can delete a specific file called C00000291*.sys, which is seemingly tied to the bug, Microsoft said in a status update published Friday. But in some cases, people can't even get to a spot where they can delete that file. In an update posted Friday morning, Microsoft told users that they should simply reboot Virtual Machines (VMs) experiencing a BSoD over and over again until they can fix the issue.

[...] "We have received reports of successful recovery from some customers attempting multiple Virtual Machine restart operations on affected Virtual Machines," Microsoft told users. "We have received feedback from customers that several reboots (as many as 15 have been reported) may be required, but overall feedback is that reboots are an effective troubleshooting step at this stage."

A widespread IT outage, caused by a defective software update from cybersecurity firm CrowdStrike, is affecting businesses worldwide, causing significant disruptions across various sectors. The issue has primarily impacted computers running Windows, resulting in system crashes and "blue screen of death" errors. The travel industry appears to be among the hardest hit, with airlines and airports in multiple countries reporting problems with check-in and ticketing systems, leading to flight delays. Other affected sectors include banking, retail, and healthcare.

CrowdStrike CEO George Kurtz confirmed the outage was due to a "defect" in a content update for Windows hosts, ruling out a cyberattack. The company is working on a fix. CrowdStrike said the crash reports were "related to the Falcon Sensor" -- its cloud-based security service that it describes as "real-time threat detection, simplified management, and proactive threat hunting."

A Microsoft spokesperson told TechCrunch that the previous Microsoft 365 service disruption overnight July 18-19 was unrelated to the widespread outage triggered by the CrowdStrike update.

Editor's note: The story has been updated throughout the day and moved higher on the front page.

Microsoft grappled with a major service outage, leaving users across the world unable to access its cloud computing platforms and causing airlines to cancel flights. From a report: Thousands of users across the world reported problems with Microsoft 365 apps and services to Downdetector.com, a website that tracks service disruptions. "We're investigating an issue impacting users' ability to access various Microsoft 365 apps and services," Microsoft 365 Status said on X early Friday. On its status page for Azure, Microsoft's cloud computing platform, the company said the issue began just before 10 p.m. ET Thursday, affecting systems across the central U.S. In an update, Microsoft said it had determined the cause and was working to restore access to its users.

The FBI was given access to unreleased technology to access the phone of the man identified as the shooter of former President Donald Trump, Bloomberg reported late Thursday, citing people familiar with the investigation. From the report: As the FBI struggled to gain access on Sunday morning to the phone, they appealed directly to Cellebrite, a digital intelligence company founded in Israel that supplies technology to several US federal agencies, according to the people, who requested anonymity to speak freely about the case.

FBI agents wanted to pull data from the device to help decipher his motives for the shooting at a rally in Bethel Park, Pennsylvania, where Trump suffered an injured ear and a spectator was killed. Authorities have identified the deceased shooter as Thomas Matthew Crooks. The local FBI bureau in Pittsburgh held a license for Cellebrite software, which lets law enforcement identify or bypass a phone's passcode. But it didn't work with Crooks' device, according to the people, who said the deceased shooter owned a newer Samsung model that runs Android's operating system. The agents called Cellebrite's federal team, which liaises with law enforcement and government agencies, according to the people. Within hours, Cellebrite transferred to the FBI in Quantico, Virginia, additional technical support and new software that was still being developed. The details about the unsuccessful initial attempt to access the phone, and the unreleased software, haven't been previously reported.

RealPage says it isn't doing anything wrong by suggesting to landlords how much rent they could charge. From a report: In a move to reclaim its own narrative, the property management software company published a microsite and a digital booklet it's calling "The Real Story," as it faces multiple lawsuits and a reported federal criminal probe related to allegations of rental price fixing. RealPage's six-page digital booklet, published on the site in mid-June, addresses what it calls "false and misleading claims about its software" -- the myriad of allegations it faces involving price-fixing and rising rents -- and contends that the software benefits renters and landlords and increases competition. It also said landlords accept RealPage's price recommendations for new leases less than 50 percent of the time and that the software recommends competitive prices to help fill units.

[...] But landlords are left without concrete answers, as questions around the legality of this software are ongoing as they continue renting properties. "I don't think we're seeing this as a RealPage issue but rather as a revenue management software issue," says Alexandra Alvarado, the director of marketing and education at the American Apartment Owners Association, the largest association of landlords in the US. Alvarado says some landlords are taking pause and asking questions before using the tech.

An anonymous reader shares a report: Indian crypto exchange WazirX on Thursday confirmed it had suffered a security breach after about $230 million in assets were "suspiciously transferred" out of the platform earlier in the day. The Mumbai-based firm said one of its multisig wallets had suffered a security breach, and it was temporarily pausing all withdrawals from the platform.

Lookchain, a third-party blockchain explorer, reported that more than 200 cryptocurrencies, including 5.43 billion SHIB tokens, over 15,200 Ethereum tokens, 20.5 million Matic tokens, 640 billion Pepe tokens, 5.79 million USDT, and 135 million Gala tokens were "stolen" from the platform. WazirX reported holdings of about $500 million in its June proof-of-reserves disclosure.

An anonymous reader quotes an excerpt from TechCrunch, written by Zack Whittaker: We're over halfway through 2024, and already this year we have seen some of the biggest, most damaging data breaches in recent history. And just when you think that some of these hacks can't get any worse, they do. From huge stores of customers' personal information getting scraped, stolen and posted online, to reams of medical data covering most people in the United States getting stolen, the worst data breaches of 2024 to date have already surpassed at least 1 billion stolen records and rising. These breaches not only affect the individuals whose data was irretrievably exposed, but also embolden the criminals who profit from their malicious cyberattacks. Travel with us to the not-so-distant past to look at how some of the biggest security incidents of 2024 went down, their impact and. in some cases, how they could have been stopped. These are some of the largest breaches highlighted in the report:

AT&T's Data Breaches: AT&T experienced two data breaches in 2024, affecting nearly all its customers and many non-customers. The breaches exposed phone numbers, call records, and personal information, risking account hijacks for 7.6 million customers.
Change Healthcare Hack: A ransomware attack on Change Healthcare resulted in the theft of sensitive medical data, affecting a substantial proportion of Americans. The breach caused widespread outages in healthcare services across the U.S. and compromised personal, medical, and billing information.
Synnovis Ransomware Attack: The cyberattack on U.K. pathology lab Synnovis disrupted patient services in London hospitals for weeks, leading to thousands of postponed operations and the exposure of data related to 300 million patient interactions.
Snowflake Data Theft (Including Ticketmaster): Cybercriminals stole hundreds of millions of records from Snowflake's corporate customers, including 560 million records from Ticketmaster. The breach affected data from multiple companies and institutions, exposing vast amounts of customer and employee information.

Cellebrite, the well-known mobile forensics company, was unable to unlock a sizable chunk of modern iPhones available on the market as of April 2024, 404 Media reported Wednesday, citing leaked documents it obtained. From the report: Mobile forensics companies typically do not release details on what specific models their tools can or cannot penetrate, instead using vague terms in marketing materials. The documents obtained by 404 Media, which are given to customers but not published publicly, show how fluid and fast moving the success, or failure, of mobile forensic tools can be, and highlights the constant cat and mouse game between hardware and operating manufacturers like Apple and Google, and the hacking companies looking for vulnerabilities to exploit.

[...] For all locked iPhones able to run 17.4 or newer, the Cellebrite document says "In Research," meaning they cannot necessarily be unlocked with Cellebrite's tools. For previous iterations of iOS 17, stretching from 17.1 to 17.3.1, Cellebrite says it does support the iPhone XR and iPhone 11 series. Specifically, the document says Cellebrite recently added support to those models for its Supersonic BF [brute force] capability, which claims to gain access to phones quickly. But for the iPhone 12 and up running those operating systems, Cellebrite says support is "Coming soon."

Google Docs is adding Markdown support, finally. The update, rolling out over the next two weeks, allows users to import, export, copy, and paste Markdown-formatted text. This move comes a decade after Google consolidated its document editing tools into Drive.

Costs associated with ransomware attacks on critical national infrastructure (CNI) organizations skyrocketed in the past year. From a report: According to Sophos' latest figures, released today, the median ransom payments rose to $2.54 million -- a whopping 41 times last year's sum of $62,500. The mean payment for 2024 is even higher at $3.225 million, although this represents a less dramatic 6x increase. IT, tech, and telecoms were the least likely to pay mega bucks to cybercriminals with an average payment of $330,000, while lower education and federal government orgs reported the highest average payments at $6.6 million.

The numbers are based only on ransomware victims that were willing to disclose the details of their blunders, so do not present the complete picture. On the topic of ransom payments, only 86 CNI organizations of the total 275 involved in the survey offered data. There's a good chance that the numbers would be skewed if 100 percent of the total CNI ransomware victims polled were entirely transparent with their figures. Costs to recover from ransomware attacks are also significantly up compared to the researchers' report last year, with some CNI sectors' costs quadrupling to a median average of $3 million per incident. While the mean cost across oil, gas, energy, and utilities dropped slightly to $3.12 million from $3.17 million last year, the energy and water sectors saw the sharpest increase in recovery costs. The new average for just these two sectors is now four times greater than the global median cross-sector average of $750k, Sophos said.

A bipartisan pair of U.S. senators pressed the leaders of AT&T and data storage company Snowflake on Tuesday for more information about the scope of a recent breach that allowed cybercriminals to steal records on "nearly all" of the phone giant's customers. From a report: "There is no reason to believe that AT&T's sensitive data will not also be auctioned and fall into the hands of criminals and foreign intelligence agencies," Sens. Richard Blumenthal (D-CT) and Josh Hawley (R-MO), the leaders of the Judiciary Committee's privacy subpanel, wrote Tuesday in a letter to AT&T Chief Executive Officer John Stankey.

The duo also sent a missive to Snowflake CEO Sridhar Ramaswamy that said the theft of AT&T subscriber information "appears to be connected with an ongoing series of breaches" of the company's clients, including Ticketmaster, Advance Auto Parts, and Santander Bank. "Disturbingly, the Ticketmaster and AT&T breaches appears [sic] to have been easily preventable," they wrote to Ramaswamy. Blumenthal and Hawley have asked the corporate leaders to answer a series of questions about the lapses by July 29.

Rite Aid, the third-largest U.S. drug store chain, reported it a ransomware attack that compromised the personal data of 2.2 million customers. The data exposed includes names, addresses, dates of birth, and driver's license numbers or other forms of government-issued ID from transactions between June 2017 and July 2018.

"On June 6, 2024, an unknown third party impersonated a company employee to compromise their business credentials and gain access to certain business systems," the company said in a filing. "We detected the incident within 12 hours and immediately launched an internal investigation to terminate the unauthorized access, remediate affected systems and ascertain if any customer data was impacted." Ars Technica's Dan Goodin reports: RansomHub, the name of a relatively new ransomware group, has taken credit for the attack, which it said yielded more than 10GB of customer data. RansomHub emerged earlier this year as a rebranded version of a group known as Knight. According to security firm Check Point, RansomHub became the most prevalent ransomware group following an international operation by law enforcement in May that took down much of the infrastructure used by rival ransomware group Lockbit.

On its dark web site, RansomHub said it was in advanced stages of negotiation with Rite Aid officials when the company suddenly cut off communications. A Rite Aid official didn't respond to questions sent by email. Rite Aid has also declined to say if the employee account compromised in the breach was protected by multifactor authentication.