Bug

Apple Will Pay Security Researchers Up To $1 Million To Hack Its Private AI Cloud 6

An anonymous reader quotes a report from TechCrunch: Ahead of the debut of Apple's private AI cloud next week, dubbed Private Cloud Compute, the technology giant says it will pay security researchers up to $1 million to find vulnerabilities that can compromise the security of its private AI cloud. In a post on Apple's security blog, the company said it would pay up to the maximum $1 million bounty to anyone who reports exploits capable of remotely running malicious code on its Private Cloud Compute servers. Apple said it would also award researchers up to $250,000 for privately reporting exploits capable of extracting users' sensitive information or the prompts that customers submit to the company's private cloud.

Apple said it would "consider any security issue that has a significant impact" outside of a published category, including up to $150,000 for exploits capable of accessing sensitive user information from a privileged network position. "We award maximum amounts for vulnerabilities that compromise user data and inference request data outside the [private cloud compute] trust boundary," Apple said.
You can learn more about Apple's Private Cloud Computer service in their blog post. Its source code and documentation is available here.
Privacy

UnitedHealth Says Change Healthcare Hack Affects Over 100 Million (techcrunch.com) 35

UnitedHealth Group said a ransomware attack in February resulted in more than 100 million individuals having their private health information stolen. The U.S. Department of Health and Human Services first reported the figure on Thursday. TechCrunch reports: The ransomware attack and data breach at Change Healthcare stands as the largest known digital theft of U.S. medical records, and one of the biggest data breaches in living history. The ramifications for the millions of Americans whose private medical information was irretrievably stolen are likely to be life lasting. UHG began notifying affected individuals in late July, which continued through October. The stolen data varies by individual, but Change previously confirmed that it includes personal information, such as names and addresses, dates of birth, phone numbers and email addresses, and government identity documents, including Social Security numbers, driver's license numbers, and passport numbers. The stolen health data includes diagnoses, medications, test results, imaging and care and treatment plans, and health insurance information -- as well as financial and banking information found in claims and payment data taken by the criminals.

The cyberattack became public on February 21 when Change Healthcare pulled much of its network offline to contain the intruders, causing immediate outages across the U.S. healthcare sector that relied on Change for handling patient insurance and billing. UHG attributed the cyberattack to ALPHV/BlackCat, a Russian-speaking ransomware and extortion gang, which later took credit for the cyberattack. The ransomware gang's leaders later vanished after absconding with a $22 million ransom paid by the health insurance giant, stiffing the group's contractors who carried out the hacking of Change Healthcare out of their new financial windfall. The contractors took the data they stole from Change Healthcare and formed a new group, which extorted a second ransom from UHG, while publishing a portion of the stolen files online in the process to prove their threat.

There is no evidence that the cybercriminals subsequently deleted the data. Other extortion gangs, including LockBit, have been shown to hoard stolen data, even after the victim pays and the criminals claim to have deleted the data. In paying the ransom, Change obtained a copy of the stolen dataset, allowing the company to identify and notify the affected individuals whose information was found in the data. Efforts by the U.S. government to catch the hackers behind ALPHV/BlackCat, one of the most prolific ransomware gangs today, have so far failed. The gang bounced back following a takedown operation in 2023 to seize the gang's dark web leak site. Months after the Change Healthcare breach, the U.S. State Department upped its reward for information on the whereabouts of the ALPHV/BlackCat cybercriminals to $10 million.

Google

Google Calendar Gets a Redesign and Dark Mode 31

Google is introducing a dark mode to the web version of Google Calendar and rolling out a "refreshed user interface." From a report: The new UI will include buttons, dialog boxes, and sidebars that are "more modern and accessible" with improved typefaces. The update started rolling out this week and soon it will be available to everyone, whether they're using a personal Gmail login or any sort of paid Google Workspace account.

[...] Google says the updated calendar UI will also feature "iconography that is legible and crisp, with a fresh feel," using its "custom-designed and highly-legible typefaces" that bring it line with Google's Material Design 3 standards. The updates, including dark mode, will also apply to "the entire calendar web experience," including the task list view.
The Internet

Verisign and ICANN Renew Root Zone Maintainer Service Agreement (circleid.com) 3

penciling_in writes: Pat Kane, Senior VP at Verisign, reports that on October 20th, ICANN and Verisign renewed the agreement under which Verisign will continue to act as Root Zone Maintainer for the Domain Name System (DNS) for another 8-year term. "The Root Zone sits atop the hierarchical architecture of the DNS and is essential to virtually all internet navigation, acting as the dynamic, cryptographically secure, global directory of all top-level domains that exist in the DNS. The Root Zone Maintainer is a unique role that ensures the cryptographic signing and publication of the Root Zone no less than once a day, without which, navigation on the internet would be impossible," the story adds.
IT

Note-Taking App Notion Readies Email Product (techcrunch.com) 5

Notion, the maker of a popular eponymous note-taking app, appears to be getting ready to launch its own email product, called Notion Mail, TechCrunch reported Thursday, citing sources. From the report: Earlier this year, Notion acquired Skiff, a privacy-focused email service and app. At the time, Skiff said that it would provide a 12-month sunset window to users so that they have enough time to migrate to a different email service. For months, users on Reddit have shared hints of Notion working on its email product.

Some folks found the development environment URL, others reportedly found the login page to the email product. At the time of writing, when TechCrunch entered mail.notion.so in a web browser, "Notion Mail" appeared briefly as the page title with a mail logo... But we were then redirected to Notion's main login page.

Security

White Hat Hackers Earn $500,000 On First Day of Pwn2Own Ireland 2024 (securityweek.com) 3

An anonymous reader quotes a report from SecurityWeek.com: White hat hackers taking part in the Pwn2Own Ireland 2024 contest organized by Trend Micro's Zero Day Initiative (ZDI) have earned half a million dollars on the first day of the event, for exploits targeting NAS devices, cameras, printers and smart speakers. The highest single reward, $100,000, was earned by Sina Kheirkhah of Summoning Team, who chained a total of nine vulnerabilities for an attack that went from a QNAP QHora-322 router to a TrueNAS Mini X storage device. Another exploit chain involving the QNAP QHora-322 and TrueNAS Mini X products was demonstrated by Viettel Cyber Security, but this team earned only $50,000.

A significant reward was also earned by Jack Dates of RET2 Systems, who received $60,000 for hacking a Sonos Era 300 smart speaker. QNAP TS-464 and Synology DiskStation DS1823XS+ NAS device exploits earned $40,000 each for two different teams. Participants also successfully demonstrated exploits against the Lorex 2K WiFi, Ubiquity AI Bullet, and Synology TC500 cameras, and HP Color LaserJet Pro MFP 3301fdw and Canon imageCLASS MF656Cdw printers. These attempts earned the hackers between $11,000 and $30,000. According to ZDI, a total of $516,250 was paid out on the first day of Pwn2Own Ireland for over 50 unique vulnerabilities.

Security

Russia Says 'Unprecedented' Cyberattack Hits Foreign Ministry Amid BICS Summit (reuters.com) 65

The Russian Foreign Ministry says it had been targeted by a large-scale distributed denial-of-service attack (DDoS). "A massive cyberattack from abroad began this morning on the infrastructure of the official website, the Russian Foreign Ministry's portal," said spokeswoman Maria Zakharova. She noted that the ministry regularly encounters similar attacks, but today's attack was "unprecedented in scale." Reuters notes that the attack coincided with the major BRICS summit taking place in the country.

Developing...
IT

Comic Sans Got the Last Laugh 57

On July 4, 2012, CERN physicist Fabiola Gianotti announced a major quantum field theory discovery using a PowerPoint presentation in Comic Sans, sparking both mockery and debate. The font, created by Vincent Connare for Microsoft Bob in 1994, featured deliberately imperfect letters inspired by comic books. Comic Sans shipped with Windows 95 and exploded in popularity as personal computing democratized typography. A backlash emerged as the font appeared on everything from funeral notices to museum signs, culminating in Dave and Holly Combs's "Ban Comic Sans" campaign.
Encryption

Encrypted Chat App 'Session' Leaves Australia After Visit From Police 87

Session, a small but increasingly popular encrypted messaging app, is moving its operations outside of Australia after the country's federal law enforcement agency visited an employee's residence and asked them questions about the app and a particular user. 404 Media reports: Now Session will be maintained by an entity in Switzerland. The move signals the increasing pressure on maintainers of encrypted messaging apps, both when it comes to governments seeking more data on app users, as well as targeting messaging app companies themselves, like the arrest of Telegram's CEO in August. "Ultimately, we were given the choice between remaining in Australia or relocating to a more privacy-friendly jurisdiction, such as Switzerland. For the project to continue, it could not be centred in Australia," Alex Linton, president of the newly formed Session Technology Foundation (STF) which will publish the Session app, told 404 Media in a statement. The app will still function in Australia, Linton added. Linton said that last year the Australian Federal Police (AFP) visited a Session employee at their home in the country. "There was no warrant used or meeting organised, they just went into their apartment complex and knocked on their front door," Linton said.

The AFP asked about the Session app and company, and the employee's history on the project, Linton added. The officers also asked about an ongoing investigation related to a specific Session user, he added. Linton showed 404 Media an email sent by Session's legal representatives to the AFP which reflected that series of events. Part of Session's frustration around the incident came from the AFP deciding to "visit an employee at home rather than arranging a meeting through our proper (publicly available) channels," Linton said.
Security

Over 6,000 WordPress Hacked To Install Plugins Pushing Infostealers (bleepingcomputer.com) 32

WordPress sites are being compromised through malicious plugins that display fake software updates and error messages, leading to the installation of information-stealing malware. BleepingComputer reports: Since 2023, a malicious campaign called ClearFake has been used to display fake web browser update banners on compromised websites that distribute information-stealing malware. In 2024, a new campaign called ClickFix was introduced that shares many similarities with ClearFake but instead pretends to be software error messages with included fixes. However, these "fixes" are PowerShell scripts that, when executed, will download and install information-stealing malware.

Last week, GoDaddy reported that the ClearFake/ClickFix threat actors have breached over 6,000 WordPress sites to install malicious plugins that display the fake alerts associated with these campaigns. "The GoDaddy Security team is tracking a new variant of ClickFix (also known as ClearFake) fake browser update malware that is distributed via bogus WordPress plugins," explains GoDaddy security researcher Denis Sinegubko. "These seemingly legitimate plugins are designed to appear harmless to website administrators but contain embedded malicious scripts that deliver fake browser update prompts to end-users."

The malicious plugins utilize names similar to legitimate plugins, such as Wordfense Security and LiteSpeed Cache, while others use generic, made-up names. Website security firm Sucuri also noted that a fake plugin named "Universal Popup Plugin" is also part of this campaign. When installed, the malicious plugin will hook various WordPress actions depending on the variant to inject a malicious JavaScript script into the HTML of the site. When loaded, this script will attempt to load a further malicious JavaScript file stored in a Binance Smart Chain (BSC) smart contract, which then loads the ClearFake or ClickFix script to display the fake banners. From web server access logs analyzed by Sinegubko, the threat actors appear to be utilizing stolen admin credentials to log into the WordPress site and install the plugin in an automated manner.

Linux

Linus Torvalds Growing Frustrated By Buggy Hardware, Theoretical CPU Attacks (phoronix.com) 73

jd writes: Linus Torvalds is not a happy camper and is condemning hardware vendors for poor security and the plethora of actual and theoretical attacks, especially as some of the new features being added impact the workarounds. These workarounds are now getting very expensive, CPU-wise.

TFA quotes Linus Torvalds:

"Honestly, I'm pretty damn fed up with buggy hardware and completely theoretical attacks that have never actually shown themselves to be used in practice.

"So I think this time we push back on the hardware people and tell them it's *THEIR* damn problem, and if they can't even be bothered to say yay-or-nay, we just sit tight.

Because dammit, let's put the onus on where the blame lies, and not just take any random shit from bad hardware and say 'oh, but it *might* be a problem.'"

Security

Microsoft's Honeypots Lure Phishers at Scale - to Spy on Them and Waste Their Time (bleepingcomputer.com) 21

A principal security software engineer at Microsoft described how they use their Azure cloud platform "to hunt phishers at scale," in a talk at the information security conference BSides Exeter.

Calling himself Microsoft's "Head of Deception." Ross Bevington described how they'd created a "hybrid high interaction honeypot" on the now retired code.microsoft.com "to collect threat intelligence on actors ranging from both less skilled cybercriminals to nation state groups targeting Microsoft infrastructure," according to a report by BleepingComputer: With the collected data, Microsoft can map malicious infrastructure, gain a deeper understanding of sophisticated phishing operations, disrupt campaigns at scale, identify cybercriminals, and significantly slow down their activity... Bevington and his team fight phishing by leveraging deception techniques using entire Microsoft tenant environments as honeypots with custom domain names, thousands of user accounts, and activity like internal communications and file-sharing...

In his BSides Exeter presentation, the researcher says that the active approach consists in visiting active phishing sites identified by Defender and typing in the credentials from the honeypot tenants. Since the credentials are not protected by two-factor authentication and the tenants are populated with realistic-looking information, attackers have an easy way in and start wasting time looking for signs of a trap. Microsoft says it monitors roughly 25,000 phishing sites every day, feeding about 20% of them with the honeypot credentials; the rest are blocked by CAPTCHA or other anti-bot mechanisms.

Once the attackers log into the fake tenants, which happens in 5% of the cases, it turns on detailed logging to track every action they take, thus learning the threat actors' tactics, techniques, and procedures. Intelligence collected includes IP addresses, browsers, location, behavioral patterns, whether they use VPNs or VPSs, and what phishing kits they rely on... The deception technology currently wastes an attacker 30 days before they realize they breached a fake environment. All along, Microsoft collects actionable data that can be used by other security teams to create more complex profiles and better defenses.

Security

How WatchTowr Explored the Complexity of a Vulnerability in a Secure Firewall Appliance (watchtowr.com) 9

Cybersecurity startup Watchtowr "was founded by hacker-turned-entrepreneur Benjamin Harris," according to a recent press release touting their Fortune 500 customers and $29 million investments from venture capital firms. ("If there's a way to compromise your organization, watchTowr will find it," Harris says in the announcement.)

This week they shared their own research on a Fortinet FortiGate SSLVPN appliance vulnerability (discovered in February by Gwendal Guégniaud of the Fortinet Product Security team — presumably in a static analysis for format string vulnerabilities). "It affected (before patching) all currently-maintained branches, and recently was highlighted by CISA as being exploited-in-the-wild... It's a Format String vulnerability [that] quickly leads to Remote Code Execution via one of many well-studied mechanisms, which we won't reproduce here..."

"Tl;dr SSLVPN appliances are still sUpEr sEcurE," their post begains — but the details are interesting. When trying to test an exploit, Watchtowr discovered instead that FortiGate always closed the connection early, thanks to an exploit mitigation in glibc "intended to hinder clean exploitation of exactly this vulnerability class." Watchtowr hoped to "use this to very easily check if a device is patched — we can simply send a %n, and if the connection aborts, the device is vulnerable. If the connection does not abort, then we know the device has been patched... " But then they discovered "Fortinet added some kind of certificate validation logic in the 7.4 series, meaning that we can't even connect to it (let alone send our payload) without being explicitly permitted by a device administrator." We also checked the 7.0 branch, and here we found things even more interesting, as an unpatched instance would allow us to connect with a self-signed certificate, while a patched machine requires a certificate signed by a configured CA. We did some reversing and determined that the certificate must be explicitly configured by the administrator of the device, which limits exploitation of these machines to the managing FortiManager instance (which already has superuser permissions on the device) or the other component of a high-availability pair. It is not sufficient to present a certificate signed by a public CA, for example...

Fortinet's advice here is simply to update, which is always sound advice, but doesn't really communicate the nuance of this vulnerability... Assuming an organisation is unable to apply the supplied workaround, the urgency of upgrade is largely dictated by the willingness of the target to accept a self-signed certificate. Targets that will do so are open to attack by any host that can access them, while those devices that require a certificate signed by a trusted root are rendered unexploitable in all but the narrowest of cases (because the TLS/SSL ecosystem is just so solid, as we recently demonstrated)...

While it's always a good idea to update to the latest version, the life of a sysadmin is filled with cost-to-benefit analysis, juggling the needs of users with their best interests.... [I]t is somewhat troubling when third parties need to reverse patches to uncover such details.

Thanks to Slashdot reader Mirnotoriety for sharing the article.
Security

Internet Archive Users Start Receiving Email From 'Some Random Guy' Criticizing Unpatched Hole (bleepingcomputer.com) 18

A post shared Saturday on social media acknowledges those admins and developers at the Internet Archive working "literally round the clock... They have taken no days off this past week. They are taking none this weekend... they are working with all of their energy and considerable talent."

It describes people "working so incredibly hard... putting their all in," with a top priority of "getting the site back secure and safe".

But there's new and continuing problems, reports The Verge's weekend editor: Early this morning, I received an email from "The Internet Archive Team," replying to a message I'd sent on October 9th. Except its author doesn't seem to have been the digital archivists' support team — it was apparently written by the hackers who breached the site earlier this month and who evidently maintain some level of access to its systems.

I'm not alone. Users on the Internet Archive subreddit are reporting getting the replies, as well. Here is the message I received:

It's dispiriting to see that even after being made aware of the breach 2 weeks ago, IA has still not done the due diligence of rotating many of the API keys that were exposed in their gitlab secrets.

As demonstrated by this message, this includes a Zendesk token with perms to access 800K+ support tickets sent to info@archive.org since 2018.

Whether you were trying to ask a general question, or requesting the removal of your site from the Wayback Machine — your data is now in the hands of some random guy. If not me, it'd be someone else.

The site BleepingComputer believes they know the larger context, starting with the fact that they've also "received numerous messages from people who received replies to their old Internet Archive removal requests... The email headers in these emails also pass all DKIM, DMARC, and SPF authentication checks, proving they were sent by an authorized Zendesk server."

BleepingComputer also writes that they'd "repeatedly tried to warn the Internet Archive that their source code was stolen through a GitLab authentication token that was exposed online for almost two years."

And that "the threat actor behind the actual data breach, who contacted BleepingComputer through an intermediary to claim credit for the attack," has been frustrated by misreporting. (Specifically, they insist there were two separate attacks last week — a DDoS attack and a separate data breach for a 6.4-gigabyte database which includes email addresses for the site's 33 million users.) The threat actor told BleepingComputer that the initial breach of Internet Archive started with them finding an exposed GitLab configuration file on one of the organization's development servers, services-hls.dev.archive.org. BleepingComputer was able to confirm that this token has been exposed since at least December 2022, with it rotating multiple times since then. The threat actor says this GitLab configuration file contained an authentication token allowing them to download the Internet Archive source code. The hacker say that this source code contained additional credentials and authentication tokens, including the credentials to Internet Archive's database management system. This allowed the threat actor to download the organization's user database, further source code, and modify the site.

The threat actor claimed to have stolen 7TB of data from the Internet Archive but would not share any samples as proof. However, now we know that the stolen data also included the API access tokens for Internet Archive's Zendesk support system. BleepingComputer attempted contact the Internet Archive numerous times, as recently as on Friday, offering to share what we knew about how the breach occurred and why it was done, but we never received a response.

"The Internet Archive was not breached for political or monetary reasons," they conclude, "but simply because the threat actor could...

"While no one has publicly claimed this breach, BleepingComputer was told it was done while the threat actor was in a group chat with others, with many receiving some of the stolen data. This database is now likely being traded amongst other people in the data breach community, and we will likely see it leaked for free in the future on hacking forums like Breached."
Encryption

Debunking Hype: China Hasn't Broken Military Encryption with Quantum (forbes.com) 43

An anonymous reader shared this report from Forbes: Recent headlines have proclaimed that Chinese scientists have hacked "military-grade encryption" using quantum computers, sparking concern and speculation about the future of cybersecurity. The claims, largely stemming from a recent South China Morning Post article about a Chinese academic paper published in May, was picked up by many more serious publications.

However, a closer examination reveals that while Chinese researchers have made incremental advances in quantum computing, the news reports are a huge overstatement. "Factoring a 50-bit number using a hybrid quantum-classical approach is a far cry from breaking 'military-grade encryption'," said Dr. Erik Garcell, Head of Technical Marketing at Classiq, a quantum algorithm design company. While advancements have indeed been made, the progress represents incremental steps rather than a paradigm-shifting breakthrough that renders current cryptographic systems obsolete. "This kind of overstatement does more harm than good," Dr. Garcell said. "Misrepresenting current capabilities as 'breaking military-grade encryption' is not just inaccurate — it's potentially damaging to the field's credibility...."

In fact, the Chinese paper in question, titled Quantum Annealing Public Key Cryptographic Attack Algorithm Based on D-Wave Advantage, does not mention military-grade encryption, which typically involves algorithms like the Advanced Encryption Standard (AES). Instead, the paper is about attacking RSA encryption (RSA stands for Rivest-Shamir-Adleman, named after its creators)... While factoring a 50-bit integer is an impressive technical achievement, it's important to note that RSA encryption commonly uses key sizes of 2048 bits or higher. The difficulty of factoring increases exponentially with the size of the number, meaning that the gap between 50-bit and 2048-bit integers is astronomically large.

Moreover, the methods used involve a hybrid approach that combines quantum annealing with classical computation. This means that the quantum annealer handles part of the problem, but significant processing is still performed by classical algorithms. The advances do not equate to a scalable method for breaking RSA encryption as it is used in practical applications today.

Duncan Jones, Head of Cybersecurity at Quantinuum, tells Forbes that if China had actually broken AES — they'd be keeping it secret (rather than publicizing it in newspapers).
AMD

Spectre Flaws Still Haunt Intel, AMD as Researchers Found Fresh Attack Method (theregister.com) 33

"Six years after the Spectre transient execution processor design flaws were disclosed, efforts to patch the problem continue to fall short," writes the Register: Johannes Wikner and Kaveh Razavi of Swiss University ETH Zurich on Friday published details about a cross-process Spectre attack that derandomizes Address Space Layout Randomization and leaks the hash of the root password from the Set User ID (suid) process on recent Intel processors. The researchers claim they successfully conducted such an attack.... [Read their upcomong paper here.] The indirect branch predictor barrier (IBPB) was intended as a defense against Spectre v2 (CVE-2017-5715) attacks on x86 Intel and AMD chips. IBPB is designed to prevent forwarding of previously learned indirect branch target predictions for speculative execution. Evidently, the barrier wasn't implemented properly.

"We found a microcode bug in the recent Intel microarchitectures — like Golden Cove and Raptor Cove, found in the 12th, 13th and 14th generations of Intel Core processors, and the 5th and 6th generations of Xeon processors — which retains branch predictions such that they may still be used after IBPB should have invalidated them," explained Wikner. "Such post-barrier speculation allows an attacker to bypass security boundaries imposed by process contexts and virtual machines." Wikner and Razavi also managed to leak arbitrary kernel memory from an unprivileged process on AMD silicon built with its Zen 2 architecture.

Videos of the Intel and AMD attacks have been posted, with all the cinematic dynamism one might expect from command line interaction.

Intel chips — including Intel Core 12th, 13th, and 14th generation and Xeon 5th and 6th — may be vulnerable. On AMD Zen 1(+) and Zen 2 hardware, the issue potentially affects Linux users. The relevant details were disclosed in June 2024, but Intel and AMD found the problem independently. Intel fixed the issue in a microcode patch (INTEL-SA-00982) released in March, 2024. Nonetheless, some Intel hardware may not have received that microcode update. In their technical summary, Wikner and Razavi observe: "This microcode update was, however, not available in Ubuntu repositories at the time of writing this paper." It appears Ubuntu has subsequently dealt with the issue.

AMD issued its own advisory in November 2022, in security bulletin AMD-SB-1040. The firm notes that hypervisor and/or operating system vendors have work to do on their own mitigations. "Because AMD's issue was previously known and tracked under AMD-SB-1040, AMD considers the issue a software bug," the researchers explain. "We are currently working with the Linux kernel maintainers to merge our proposed software patch."

BleepingComputer adds that the ETH Zurich team "is working with Linux kernel maintainers to develop a patch for AMD processors, which will be available here when ready."
Security

Internet Archive Services Resume as They Promise Stronger, More Secure Return (msn.com) 16

"The Wayback Machine, Archive-It, scanning, and national library crawls have resumed," announced the Internet Archive Thursday, "as well as email, blog, helpdesk, and social media communications. Our team is working around the clock across time zones to bring other services back online."

Founder Brewster Kahle told The Washington Post it's the first time in its almost 30-year history that it's been down more than a few hours. But their article says the Archive is "fighting back." Kahle and his team see the mission of the Internet Archive as a noble one — to build a "library of everything" and ensure records are kept in an online environment where websites change and disappear by the day. "We're all dreamers," said Chris Freeland, the Internet Archive's director of library services. "We believe in the mission of the Internet Archive, and we believe in the promise of the internet." But the site has, at times, courted controversy. The Internet Archive faces lawsuits from book publishers and music labels brought in 2020 and 2023 for digitizing copyrighted books and music, which the organization has argued should be permissible for noncommercial, archival purposes. Kahle said the hundreds of millions of dollars in penalties from the lawsuits could sink the Internet Archive.

Those lawsuits are ongoing. Now, the Internet Archive has also had to turn its attention to fending off cyberattacks. In May, the Internet Archive was hit with a distributed denial-of-service (DDoS) attack, a fairly common type of internet warfare that involves flooding a target site with fake traffic. The archive experienced intermittent outages as a result. Kahle said it was the first time the site had been targeted in its history... [After another attack October 9th], Kahle and his team have spent the week since racing to identify and fix the vulnerabilities that left the Internet Archive open to attack. The organization has "industry standard" security systems, Kahle said, but he added that, until this year, the group had largely stayed out of the crosshairs of cybercriminals. Kahle said he'd opted not to prioritize additional investments in cybersecurity out of the Internet Archive's limited budget of around $20 million to $30 million a year...

[N]o one has reliably claimed the defacement and data breach that forced the Internet Archive to sequester itself, said [cybersecurity researcher] Scott Helmef. He added that the hackers' decision to alert the Internet Archive of their intrusion and send the stolen data to Have I Been Pwned, the monitoring service, could imply they didn't have further intentions with it.... Helme said the episode demonstrates the vulnerability of nonprofit services like the Internet Archive — and of the larger ecosystem of information online that depends on them. "Perhaps they'll find some more funding now that all of these headlines have happened," Helme said. "And people suddenly realize how bad it would be if they were gone."

"Our priority is ensuring the Internet Archive comes online stronger and more secure," the archive said in Thursday's statement. And they noted other recent-past instances of other libraries also being attacked online: As a library community, we are seeing other cyber attacks — for instance the British Library, Seattle Public Library, Toronto Public Library, and now Calgary Public Library. We hope these attacks are not indicative of a trend."

For the latest updates, please check this blog and our official social media accounts: X/Twitter, Bluesky and Mastodon.

Thank you for your patience and ongoing support.

IT

DoNotPay Will Now Call Customer Service Hotlines For You (fastcompany.com) 20

An anonymous reader shares a report: If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone numbers, and searching for unclaimed property, now features a bot that will call customer service numbers for users, navigate through phone menus and sit through hold music, then politely but firmly advocate on users' behalf.

The company shared examples of its AI calling a cellphone provider for help porting a phone number and talking with an airline to cancel a flight within the 24-hour cancellation window. Joshua Browder, CEO and founder of DoNotPay, says getting updates on lost luggage and seeking compensation for flight delays are also common use cases. DoNotPay already offered tools to connect to customer service agents via chat windows, and to draft and send emails, faxes, and even snail mail to companies on behalf of users.

But while the service's artificial intelligence had enough smarts to wait on hold for users, then hand over a call when an agent was available, until recently AI models were not capable of carrying on a convincing voice conversation with a human operator in real time. Browder says that changed with Open AI's GPT-4o model, unveiled in May. "That has reduced the delay by about 70%, so instead of it taking three seconds to come up with a response, it now takes under a second, and that's finally fast enough to hold these phone conversations," he says. "So now we're doing thousands of these calls."

Microsoft

Microsoft Says It Lost Weeks of Security Logs For Its Customers' Cloud Products (techcrunch.com) 35

Microsoft has notified customers that it's missing more than two weeks of security logs for some of its cloud products, leaving network defenders without critical data for detecting possible intrusions. From a report: According to a notification sent to affected customers, Microsoft said that "a bug in one of Microsoft's internal monitoring agents resulted in a malfunction in some of the agents when uploading log data to our internal logging platform" between September 2 and September 19.

The notification said that the logging outage was not caused by a security incident, and "only affected the collection of log events." Business Insider first reported the loss of log data earlier in October. Details of the notification have not been widely reported. As noted by security researcher Kevin Beaumont, the notifications that Microsoft sent to affected companies are likely accessible only to a handful of users with tenant admin rights. Logging helps to keep track of events within a product, such as information about users signing in and failed attempts, which can help network defenders identify suspected intrusions. Missing logs could make it more difficult to identify unauthorized access to the customers' networks during that two-week window.

Security

Some Americans Are Still Using Kaspersky's Antivirus Despite US Government Ban (techcrunch.com) 54

An anonymous reader shares a report: At the end of September, Kaspersky forcibly uninstalled and replaced itself with a new antivirus called UltraAV on the computers of around a million Americans, many of whom were surprised and aghast that they were not asked to give their consent for the change. The move was the end result of the U.S. government ban on all sales of Kaspersky software in the country and -- at least in theory -- marked the end of Kaspersky in America.

But not everyone in the U.S. has given up on the Russian-made antivirus. Some Americans have found ways to get around the ban and are still using Kaspersky's antivirus, TechCrunch has learned. Several people who live in the U.S. said in posts on Reddit that they are holding out as Kaspersky customers. When TechCrunch asked them about their motivations, their reasons range from being skeptical of the reasons behind the ban, or having paid for the product already, to simply preferring the product over its rivals.

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