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Iphone

Leaked Videos Reveal Apple's Internal iPhone Repair Procedures (vice.com) 71

An anonymous reader quotes a report from Motherboard: Someone has uploaded what appear to be 11 of Apple's internal repair videos to YouTube. Apple did not immediately respond to a request for comment, but two sources in the repair community familiar with Apple's repair policies told Motherboard these are indeed genuine Apple how-to videos. The videos themselves have an Apple copyright on them, the host references internal Apple documentation and diagnostic tests, and, most importantly, the videos use proprietary Apple disassembly and repair tools that Motherboard has previously confirmed are manufactured by and are exclusive to Apple.

The videos on how to open an iPhone X and replace its battery are particularly interesting, and show that the DIY repair community has gotten extremely good at reverse-engineering Apple's official procedures. The instructor walks the repair tech through the process of opening the case on the iPhone X in a way that closely mirrors the process that sites such as iFixit have been doing for a few years now. The video starts by instructing the tech to remove the screws near the lighting port, then inserting the iPhone X into a device that uses suction cups to pry the screen away from the body while the tech uses a small tool to cut the adhesive along the seams at the edge of the device. Apple's suction cup tool looks like a bulkier version of iFixit's iSclack tool -- a suction cup device that customers can use to disassemble and repair their own device. The video about replacing the iPhone X's battery is remarkably similar to the iFixit video of the same procedure.

Portables (Apple)

Apple Seemingly Unable To Recover Data From 2018 MacBook Pro With Touch Bar When Logic Board Fails (macrumors.com) 341

An anonymous reader shares a report: In 2016, when Apple introduced the first MacBook Pro with Touch Bar models, the repair experts at iFixit discovered the notebooks have non-removable SSDs, soldered to the logic board, prompting concerns that data recovery would not be possible if the logic board failed. Fortunately, that wasn't the case. Apple has a special tool for 2016 and 2017 models of the MacBook Pro with Touch Bar that allows Genius Bars and Apple Authorized Service Providers to recover user data when the logic board fails, but the SSD is still intact. [...] But, unfortunately, it appears the tool will not work with the latest models.

Last week, iFixit completed a teardown of the 2018 MacBook Pro, discovering that Apple has removed the data recovery connector from the logic board on both 13-inch and 15-inch models with the Touch Bar, suggesting that the Customer Data Migration Tool can no longer be connected. MacRumors contacted multiple reliable sources at Apple Authorized Service Providers to learn more, and based on the information we obtained, it does appear that the tool is incompatible with 2018 MacBook Pro with Touch Bar models. Multiple sources claim that data cannot be recovered if the logic board has failed on a 2018 MacBook Pro. If the notebook is still functioning, data can be transferred to another Mac by booting the system in Target Disk Mode, and using Migration Assistant, which is the standard process that relies on Thunderbolt 3 ports.

The Internet

Apple's iPhones Trail Samsung, Google Devices in Internet Speeds (bloomberg.com) 75

An anonymous reader shares a report: Apple's iPhone 8, iPhone 8 Plus and $1,000 iPhone X trail the latest smartphones from Samsung Electronics and Alphabet's Google in download speeds, according to data from Ookla, a company that provides the most popular online service for measuring the speed of an internet connection with its Speedtest app and website. Faster internet data means that users can load websites and start watching movies more quickly, make crisper video calls and get higher-quality video.

[...] Ookla's data are important because they are created by users -- not in a corporate lab -- and encompass the range of random real-world conditions that affect performance like distance from cellular towers and network congestion. Ookla said it hosts millions of tests a day and has done 20 billion in total.

[...] The speed-test data, reviewed by Bloomberg, show that Samsung's Galaxy S9 phones had an average download speed -- across carriers in the U.S. -- of 38.9 megabits per second, based on about 102,000 tests over the past three months. The larger model, the S9+, delivered speeds of 38.4 Mbps, according to a sample size of about 169,000 phone connections. The iPhone X on average downloaded data at 29.7 Mbps, based on a 603,000 tests. The iPhone 8 Plus and iPhone 8 were close behind with speeds of 29.4 Mbps and 28.6 Mbps, respectively.

Portables (Apple)

The New MacBook Pro Keyboard Resists Dust Much Better Than Previous-Gen, Reports iFixit (9to5mac.com) 80

iFixit tore apart the new 2018 MacBook Pro keyboard to see how well the silicone membrane works to protect the butterfly mechanism from dust and debris. After showering a 2017 and 2018 MacBook Pro in dust particles, the repair site found the newer generation holds up surprisingly well. 9to5Mac reports: As shown in the photo, the blue paint particles coat the outside of the keycaps and the edges of the membrane, but the silicon covers stop most of the particles from getting into the key mechanism -- which is what causes the sticky key issues on the previous models. However, the silicon covers have to have holes in them to allow the keycap clips to attach. Naturally, dust can and will get through these holes over time. iFixit placed some sand particles into the "danger zones" of the keycaps, and confirmed the keys will break/become-unreliable when that happens, just like the second-generation butterfly keys. The non-cocooned 2017 keyboard was "almost immediately flooded" in the particles, unsurprisingly. Clearly, the 2018 model is greatly improved in regard to reliability, but it remains to be seen just how much better it is in real-world use. Over time, you only need a couple specks of dust to get in the keycaps and the keys will get stuck. It's just the chances of dust getting in are greatly reduced with the 2018 models.
AI

Bye Siri, Says Apple AI's Last Remaining Founder (cnet.com) 58

Tom Gruber, the last of three Siri voice assistant co-founders still at Apple, has retired from his role as head of Siri's Advanced Development group, The Information reports. From a report: The 59-year-old will pursue personal interests in photography and ocean conservation, the publication said citing unnamed sources. Gruber's departure comes as the Siri group is seeing a major haul in its leadership under new boss John Giannandrea, formerly Google's head of AI and search. Dag Kittlaus and Adam Cheyer, with whom Gruber founded the original Siri Inc before it was bought over by Apple in 2010, left the iPhone maker years ago in 2011 and 2012 respectively.
China

Apple iCloud Data in China is Being Stored By a State-Run Telco (engadget.com) 84

Six months ago Apple caused controversy by announcing its intentions to move Chinese users' iCloud keys out of the US and into China, in order to comply with Chinese law. From a report: Now, that data, which includes emails, text messages and pictures, is being looked after by government-owned mobile operator China Telecom. And users and human rights activists alike have big concerns. The move has unsurprisingly been praised by state media, with Chinese consumers being told they can now expect faster speeds and greater connectivity. But as comments on Weibo (China's equivalent of Twitter) reveal, users have major privacy worries, claiming the government -- known for its extreme citizen surveillance methods -- will now be able to check personal data whenever it wishes.
Portables (Apple)

Video Raises Concerns About Excessive Thermal Throttling On 2018 MacBook Pro With Intel Core i9 (macrumors.com) 177

Last week, Apple announced new MacBook Pros, including a 15-inch model that supports Intel's 6-core 2.9GHz i9 processor. YouTube Dave Lee managed to get his hands on this top-of-the-line device early and run some tests, revealing that the laptop gets severely throttled due to thermal issues. 9to5Mac reports: Dave Lee this afternoon shared a new video on the Core i9 MacBook Pro he purchased, and according to his testing, the new machine is unable to maintain even its base clock speed after just a short time doing processor intensive work like video editing. "This CPU is an unlocked, overclockable chip but all of that CPU potential is wasted inside this chassis -- or more so the thermal solution that's inside here," says Lee.

He goes on to share some Premiere Pro render times that suggest the new 2018 MacBook Pro with Core i9 chip underperforms compared to a 2017 model with a Core i7 chip. It took 39 minutes for the 2018 MacBook Pro to render a video that the older model was able to render in 35 minutes. Premiere Pro is not well-optimized for macOS, but the difference between the two MacBook Pro models is notable. Lee ran the same test again with the 2018 MacBook Pro in the freezer, and in cooler temperatures, the i9 chip was able to offer outstanding performance, cutting that render time down to 27 minutes and beating out the 2017 MacBook Pro.

Security

Hacking Campaign Targets iPhone Users With Data-Stealing, Location-Tracking Malware (zdnet.com) 37

ZDNet reports of a new mobile malware campaign that is "gaining access to iPhones by tricking users to download an open-source mobile device management (MDM) software package." From the report: Once in control, the unidentified hackers can steal various forms of sensitive information from infected devices, including the phone number, serial number, location, contact details, user's photos, SMS, and Telegram and WhatsApp chat messages. Thirteen users -- all in India -- have been been compromised in the attacks, which have been detailed by Cisco Talos. Those infected use a range of iPhone models and are running iOS versions ranging from 10.2.1 to 11.2.6. The campaign has been active since August 2015. The attackers take control by using the MDM package, which can give attackers complete control of the device and the ability to install fake versions of real apps.

Two different MDM services are used in the campaign, enabling system-level control of multiple devices from one location and the ability to install, remove and exfiltrate data from apps. One method of stealing data comes via malicious versions of messaging services like Telegram and WhatsApp being pushed onto the compromised device via fake updates. The apps look legitimate to the user, but malicious code sends information -- including messages, photos and contacts -- to a central command and control server. Deploying these apps requires a side-loading injection technique, which allows for the ability to ask for additional permissions, execute code and steal information from the original application.

Iphone

Things Are Going From Bad To Worse For Apple In India (qz.com) 82

An anonymous reader quotes a report from Quartz: Despite its increased focus on India, Apple is all set to see a slower year-on-year growth in iPhone sales in the country in 2018. "iPhone India sales were weak in the first half of 2018, and even if they show a big jump in the traditionally strong second half, Apple will still fall short of last year," Neil Shah, research director at market analytics firm Counterpoint Research, told Bloomberg. Apple has been struggling in India for some time now. In the year ended March 2017, its revenue growth fell to 17%, compared to 53% a year ago. This six-year-low growth was mainly due to a high base and a drop in the average selling price of each phone. Apple's biggest struggle in India has been its high price points. iPhones cost between Rs35,000 ($500) and Rs80,000 ($1,100) in India, compared to the average smartphone price of $157 in the country.

Amid all this, the company is seeing a massive churn in its India leadership. Last December, India head Sanjay Kaul quit after a six-year stint. The company has now reportedly lost three more of its top executives, Bloomberg reported on July 15: national sales and distribution chief, Rahul Jain; head of commercial channels Jayant Gupta, and head of telecom carrier sales, Manish Sharma. The company is also overhauling its India sales team, Bloomberg said, quoting unidentified sources.

Portables (Apple)

Apple Won't Replace Faulty MacBook Pro Keyboards With Third-Gen Components (macrumors.com) 76

After determining that a "small percentage" of 2015-2017 MacBook and MacBook Pro keyboards may experience sticky keys, Apple initiated a Keyboard Service Program. The company has been servicing affected keyboards for free, but the fix doesn't guarantee the problem won't emerge again. The new 2018 MacBook Pros feature third-generation keyboards that are intended to prevent the keys from getting stuck. "For this reason, some customers have been hoping that Apple will start swapping out second-generation keyboards with third-generation keyboards, as part of its service program, but MacRumors has learned that isn't the plan." From the report: When asked if Apple Stores and Apple Authorized Service Providers will be permitted to replace second-generation keyboards on 2016 and 2017 MacBook Pro models with the new third-generation keyboards, if necessary, Apple said, no, the third-generation keyboards are exclusive to the 2018 MacBook Pro. Hopefully, in that case, it means that Apple has quietly tweaked the second-generation keyboard to be more reliable. It wouldn't really make sense for Apple to replace keyboards with ones that are just as prone to break again, especially if the third-generation keyboards offer a fix.

One possibility is that the third-generation keyboards aren't backwards compatible with 2016 and 2017 MacBook Pro models to begin with. The keyboard is actually one part of a larger component called the "top case," which also has a glued-in battery, and the internal design could be tweaked in 2018 models.

Data Storage

The New MacBook Pro Features 'Fastest SSD Ever' In a Laptop (macrumors.com) 262

Last week, Apple refreshed the 13-inch and 15-inch MacBook Pro models, bringing newer Intel processors and quieter keyboards. The new 13-inch MacBook Pro also just so happens to feature the fastest SSD ever in a laptop, according to benchmarks from Laptop Mag. Mac Rumors summarizes the findings: The site's tests were performed on the $2,499 13-inch MacBook Pro with Touch Bar equipped with a 2.7GHz quad-core 8th-generation Core i7 processor, 16GB RAM, Intel Iris Plus 655, and a 512GB SSD. A file copy test of the SSD in the new MacBook Pro, which Apple says supports sequential read speeds of up to 3.2GB/s and sequential write speeds up to 2.2GB/s, led Laptop Mag to declare the SSD in the MacBook Pro "the fastest ever" in a laptop. Higher capacity SSDs may see even faster speeds on disk speeds tests. A BlackMagic Disk Speed test was also conducted, resulting in an average write speed of 2,682 MB/s.

On a Geekbench 4 CPU benchmark, the 13-inch MacBook Pro earned a score of 18,055 on the multi-core test, outperforming 13-inch machines from companies like Dell, HP, Asus, and Microsoft. That score beats out all 2017 MacBook Pro models and is faster than some iMac configurations. 15-inch MacBook Pro models with 6-core 8th-generation Intel chips will show even more impressive speeds.
With that said, the 13-inch MacBook Pro didn't quite measure up to other machines when it came to GPU performance. "The 13-inch 2018 MacBook Pro uses Intel's Iris Plus Graphics 655 with 128MB of embedded DRAM and was unable to compete in a Dirt 3 graphics test, getting only 38.8 frames per second," reports Mac Rumors. "All Windows-based machines tested offered much better performance."
Power

Apple Announces $300 Million China Clean Energy Fund (bloomberg.com) 52

An anonymous reader quotes a report from Bloomberg: The iPhone maker said it's creating the fund to boost the use of renewable energy in its supply chain, which is primarily spread across regions in China. The company and 10 of its key suppliers and manufacturing partners, including Corning Inc., Pegatron Corp., Wistron Corp. and Luxshare Precision Industry Co., will contribute to the fund over the next four years, the Cupertino, California-based company said Thursday in a statement. The money will go toward developing projects totaling a gigawatt of renewable energy in China, Apple said. In 2015, Apple committed to using clean energy in its supply chain and has said it hopes to create 4 gigawatts of renewable energy globally by 2020, an increase from a goal of 3 gigawatts announced earlier this year.
Graphics

Apple Partnered With Blackmagic On An External GPU For MacBooks (techcrunch.com) 102

Apple has worked with cinema company Blackmagic on an external GPU based around an AMD Radeon Pro 580 graphics card with 8GB of DDR5 RAM. The Blackmagic eGPU features "an HDMI port, four USB 3.1s and three Thunderbolt 3s, the latter of which makes it unique among these peripherals," reports TechCrunch. From the report: The company says the on-board cooling system operates pretty quietly, which should fit nicely alongside those new, quieter MacBook keyboards. Many developers will no doubt prefer to configure their own, but for those who want an easier solution for playing resource-intensive games or graphics rendering on with a MacBook, this is a fairly simple solution. The [$699] eGPU is available now through Apple's retail channels.
Portables (Apple)

Apple Says New MacBook Pro Keyboard Won't Fix Sticky Key Issue (cnet.com) 108

After multiple lawsuits have been filed over the butterfly-switch keyboards found on the MacBook Pro and MacBook lineups, you would think Apple would fix this issue by including a keyboard in the new MacBook Pros that can't be damaged by a little dust. Unfortunately, while the new 2018 MacBook Pro does have an updated third-generation keyboard, Apple tells CNET it doesn't include any new engineering or tweaks to address the sticky key issue. CNET reports: Instead, the third-generation keyboard's tweaks are about making it quieter. In a brief typing test, CNET's long-time MacBook reviewer Dan Ackerman says it isn't "whisper-quiet" but does "lack the sharp click of the previous design." Technically, Apple has admitted only that "a smaller percentage of the keyboards in certain MacBook and MacBook Pro models" have demonstrated the sticky key issue. If you buy one, you may likely never have that problem. But it's worth noting that when the company launched its free keyboard repair program in June, it made literally every single model of MacBook Pro with the "butterfly switch" keyboard eligible.
Portables (Apple)

Apple Stops Selling 2015 MacBook Pro With Old-Style Keyboard, Legacy Ports (arstechnica.com) 114

After announcing new MacBook Pro models today, Apple has removed the 2015 MacBook Pro from the Mac section of its website. Ars Technica reports: Beloved by many, the 2015 MacBook Pro had a number of features that have since been changed or have disappeared entirely from new MacBook Pro models. Arguably the most polarizing among these tweaks is the butterfly keyboard -- the 2015 MacBook Pro predates that mechanism, making its traditional keyboard a preferred alternative for many users. The 2015 MacBook Pro also contained legacy ports that Apple has since abandoned in the newest models: USB-A, HDMI, and Thunderbolt 2 ports, and an SD card slot. All of the newest MacBook Pros exclusively feature Thunderbolt 3 ports, which some will appreciate but all will scowl at when they're forced to buy multiple dongles to connect legacy accessories. Currently, Apple has a few 2015 MacBook Pro models listed in its online clearance section, but it's likely that Apple will not have more to sell after those are gone.
Portables (Apple)

Apple Refreshes MacBook Pro Lineup (arstechnica.com) 217

Apple said on Thursday it is refreshing the 13-inch and 15-inch MacBook Pro models. Neither machines are getting major redesigns, but the innards are getting a spec update. For starters, both the models are powered by the 8th-generation Intel processors and house more cores than before -- a maximum of six cores on the 15-inch model (compared to four in last year's models) and four in the 13-inch model (compared to two). That means faster performance for many use cases. Maximum SSD capacity is also doubled, and the MacBook Pro line offers DDR4 RAM for the first time. ArsTechnica: The laptops also borrow some features from the iMac Pro and the iPad Pro -- the T2 chip and True Tone, respectively -- and feature a revised butterfly keyboard, the third generation of the design Apple introduced in 2016 (the revision is a little more significant this time around). Apart from those tweaks to the keyboard, the basic design of the MacBook Pro is unchanged. The top configuration of the 15-inch model includes an 8th-generation, six-core Intel Core i9 CPU clocked at 2.9GHz. Six-core Intel Core i7 processors are also options. The 2017 iteration of the MacBook Pro featured DDR3 memory with a maximum configuration of 16GB. This time, it's DDR4, and the maximum is 32. The faster memory uses more energy, so a bigger battery is now included -- but Apple's battery life estimate remains the same as last year's. The GPU in the top standard configuration is listed as an AMD Radeon Pro 555X.

The 13-inch model has different specs, of course. It still only offers integrated Intel graphics, for one thing -- Intel Iris Plus 655, this time with 128MB of eDRAM. But the maximum number of cores are again doubled -- in this case to four -- in 8th-generation Intel Core i5 or Core i7 CPUs, which run at up to 2.7GHz. Maximum SSD capacity is also doubled; it's now 2TB. The maximum memory is still 16GB. Apple claims the 13-inch model is up to twice as fast as its predecessor, though it will of course depend on the application.
ArsTechnica says the keyboard on the new MacBook Pro models, though look similar to the one in the predecessor lineup, feel a little different to type on. The price of 13-inch starts at $1,799 while the 15-inch starts at $2,399.
Portables (Apple)

Apple To Refresh Mac mini, MacBook Pro, iMac Lineups Later This Year, Report Says (macrumors.com) 163

According to a note shared by reliable Apple analyst Ming-Chi Kuo, Apple is planning to refresh a number of its computing product lineups later this year. Via MacRumors: iPhone: There are three iPhones in the works, two OLED models in 5.8 and 6.5-inch sizes and one LED model that will be available in a 6.1-inch size.
iPad: Apple is working on two new 11 and 12.9-inch models that are equipped with a full-screen design and no Home button, with Apple to replace Touch ID with Face ID.
Mac mini: Processor upgrades expected.
MacBook Pro: Processor upgrades expected.
MacBook: Processor upgrades expected.
New Low-Priced Notebook: Kuo believes Apple is designing a new low-priced notebook. He originally said that this would be in the MacBook Air family, but now has changed his mind. Previous rumors have suggested this machine could be a 12-inch MacBook.
iMac: Significant display performance upgrade alongside a processor upgrade.
Apple Watch: Two new models in sizes that include 1.57 inches (39.9mm) and 1.78 inches (45.2mm) with an enhanced heart rate detection feature.

Businesses

Ex-Apple Worker Charged With Stealing Self-Driving Car Trade Secrets (reuters.com) 54

U.S. authorities on Monday charged a former Apple employee with theft of trade secrets, alleging that the person downloaded a secret blueprint related to a self-driving car to a personal laptop and later trying to flee the country, according to a criminal complaint filed in federal court. From a report: The complaint said that the former employee, Xiaolang Zhang, disclosed intentions to work for a Chinese self-driving car startup and booked a last-minute flight to China after downloading the plan for a circuit board for the self-driving car. Authorities arrested Zhang on July 7 at the San Jose airport after he passed through a security checkpoint. "Apple takes confidentiality and the protection of our intellectual property very seriously," Apple said in a statement. "We're working with authorities on this matter and will do everything possible to make sure this individual and any other individuals involved are held accountable for their actions."
Bug

Apple's China-Friendly Censorship Caused An iPhone-Crashing Bug (wired.com) 78

Security researcher Patrick Wardle helped Apple fix a bug that would crash apps displaying the word "Taiwan" or the Taiwanese flag emoji. Some iPhones could be remotely crashed by something as simple as receiving a text message with the Taiwanese flag. Apple confirmed the fix in a security update Monday. Wired reports: "Basically Apple added some code to iOS with the goal that phones in China wouldn't display a Taiwanese flag," Wardle says, "and there was a bug in that code." Since at least early 2017, iOS has included that Chinese censorship function: Switch your iPhone's location setting to China, and the Taiwanese flag emoji essentially disappears from your phone, evaporating from its library of emojis and appearing as a "missing" emoji in any text that appears on the screen. That code likely represents a favor from Apple to the Chinese government, which for the last 70 years has maintained that Taiwan is a part of China and has no legitimate independent government.

But Wardle found that in some edge cases, a bug in the Taiwan-censorship code meant that instead of treating the Taiwan emoji as missing from the phone's library, it instead considered it an invalid input. That caused phones to crash altogether, resulting in what hackers call a "denial of service" attack that would let anyone crash a vulnerable device on command. Wardle's still not sure how many devices are affected, or what caused that bug to be triggered only in some iOS devices and not others, but he believes it has something to do with the phone's location and language settings.
Wardle has more details of the bug on his blog.
IOS

Is iOS 11.4 Draining Your iPhone's Battery? You're Not Alone (zdnet.com) 148

If you've noticed that the battery life on your iPhone is not what it used to be, it's likely that the problem isn't with your iPhone or some setting or app, but a bug in iOS 11.4. From a report: Apple's support forum has been blowing up with complaints from users that battery life has been seriously curtailed since installing iOS 11.4. The problems seems to be reasonably widespread and affects the iPhone line up across the board. I've seen this issue on the iPhones that I use. It seems to be accompanied by the device running unusually hot.

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